AEGEAN
Building 57 Athens International Airport Artemida,
Spata, 19 019,
Greece
Spata, 19 019,
Greece
30 210 35 50 000
Transportation
AEGEAN Technographics
AEGEAN Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AEGEAN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3274 AEGEAN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AEGEAN has purchased the following applications: ACI ReD Shield for AML, Fraud and Compliance in 2017, Microsoft Azure Blob Storage for Cloud Storage in 2019, Oracle Unity for Customer Data Platform in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AEGEAN is running and its propensity to invest more and deepen its relationship with ACI Worldwide , Microsoft , Imperva or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AEGEAN revenues, which have grown to $2.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AEGEAN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AEGEAN Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| ACI Worldwide | Legacy | ACI ReD Shield | AML, Fraud and Compliance | TRM | n/a | 2017 | 2017 | In 2017, AEGEAN implemented ACI ReD Shield as its Merchant Fraud Protection and Monitoring solution for online bookings and payments. The deployment delivered a highly customized instance of ACI ReD Shield tailored to the airline environment, with configuration work focused on rule orchestration and prioritization logic for transactional screening. AEGEAN ACI ReD Shield Merchant Fraud Protection and Monitoring supports bookings and revenue protection workflows across the organization. The implementation included built in case management functionality and a bespoke reporting module that surfaces key transaction trends and investigative context. Configuration centered on enabling analysts to view transaction clusters quickly and to trigger timely rule changes, and the reporting module was designed to simplify operational monitoring and analyst triage. Operational coverage emphasized booking and revenue functions within Aegean Airlines, with a consistent procedural focus on prioritizing short notice bookings in the fraud screening process. Governance and workflow adjustments formalized how screening priorities are applied and how rule changes are tested and pushed, giving Aegean Airlines the ability to view key transaction trends quickly and easily and to obtain information needed to implement timely and effective rule changes where needed. | |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Blob Storage | Cloud Storage | IaaS | n/a | 2019 | 2019 | ||
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Unity | Customer Data Platform | CRM | n/a | 2025 | 2025 | In 2025 AEGEAN implemented Oracle Unity as part of Oracle Fusion Cloud CX to centralize passenger data and create a unified customer knowledge base across AEGEAN and its subsidiary Olympic Air. The deployment centers on Oracle Unity Customer Data Platform to assemble complete customer profiles from multiple enterprise wide data sources, enabling consistent personalization across the airline's commercial and digital channels. Oracle Unity Customer Data Platform is being used to normalize, unify, and activate customer signals, with embedded AI capabilities that support predictive personalization of offers and experiences. The implementation is explicitly tied to Oracle Fusion Cloud Marketing for orchestration of multichannel marketing campaigns, and it supports retailing capabilities intended to improve conversion and lifetime engagement for passengers. Integrations focus on consolidating enterprise wide customer data sources and connecting customer signals across booking, service, and digital engagement touch points, allowing marketing, sales, and service teams to operate from a single profile. Operational coverage includes AEGEAN and Olympic Air passenger interactions across digital channels and devices, supporting personalized communications and offers for a network that served over 16.3 million passengers to 162 destinations in the prior year. Governance changes prioritize a centralized customer data model and decisioning, with AEGEAN citing improved ability to connect data sources and place customer signals at the center of commercial decisions. After more than a year of using Oracle Cloud CX technologies AEGEAN reports unified customer data, enhanced customer service, and optimized marketing programs, with Oracle Unity Customer Data Platform serving as the core data foundation for those capabilities. | |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2009 | 2009 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Price Optimization | ERP Services and Operations |
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2007 | 2008 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AEGEAN
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by AEGEAN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD AEGEAN Technographics
AEGEAN is a Transportation organization based in Greece,
with around 3274 employees and annual revenues of $2.04 billion.
AEGEAN operates a diverse technology stack with applications such as
ACI ReD Shield, Microsoft Azure Blob Storage and Oracle Unity,
covering areas like AML, Fraud and Compliance, Cloud Storage and Customer Data Platform.
AEGEAN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ACI Worldwide, Microsoft and Oracle.
AEGEAN recently adopted applications including
Oracle Unity in 2025, Oracle CX Cloud in 2025 and Oracle CX Marketing in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AEGEAN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AEGEAN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AEGEAN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.