List of AppFolio Lisa Customers
Goleta, 93117, CA,
United States
Since 2010, our global team of researchers has been studying AppFolio Lisa customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AppFolio Lisa for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AppFolio Lisa for Chatbots and Conversational AI include: ROCO Management LLC, a United States based Construction and Real Estate organisation with 320 employees and revenues of $50.0 million, DIICO, a United States based Construction and Real Estate organisation with 50 employees and revenues of $10.0 million, Hela Management, a United States based Construction and Real Estate organisation with 15 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using AppFolio Lisa, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The AppFolio Lisa customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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DIICO | Construction and Real Estate | 50 | $10M | United States | AppFolio | AppFolio Lisa | Chatbots and Conversational AI | 2019 | n/a | In 2019 DIICO implemented AppFolio Lisa, applying a Leasing Artificial Intelligence solution to accelerate leasing at Tamarind Apartments. After a 60 day pilot at Tamarind Apartments the property was fully leased, reflecting an increase of 5.5%, and DIICO expanded AppFolio Lisa across its US portfolio. The AppFolio Lisa deployment emphasized Interactive Training to scale agent adoption quickly, with configuration focused on automated showing workflows, lead engagement sequencing, and daily performance reporting. AppFolio Lisa's Morning Report provided DIICO a consolidated view of each showing accepted by each agent, and the Evening Feedback delivered market feedback on those same showings, enabling continuous operational adjustment at the property level. Operational governance sat with leasing operations and property managers who used AppFolio Lisa to monitor agent acceptance rates and market signals across sites. Adam centrally deployed Lisa to the wider DIICO portfolio and used the platform's Interactive Training and daily reports to track adoption and growth, embedding AppFolio Lisa into leasing agent workflows and property management oversight within DIICO's Leasing Artificial Intelligence use case. | |
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Hela Management | Construction and Real Estate | 15 | $3M | United States | AppFolio | AppFolio Lisa | Chatbots and Conversational AI | 2018 | n/a | In 2018, Hela Management deployed AppFolio Lisa as an embedded leasing assistant to automate lead response and scheduling. AppFolio Lisa operates within the Leasing Artificial Intelligence category and was introduced to address high coordination overhead in the companys leasing function. The implementation treated AppFolio Lisa as an extension of AppFolio Property Manager PLUS, leveraging the platform relationship so new AI features integrated directly into existing workflows. AppFolio Lisa was configured to handle conversational intake, manage back and forth messaging with prospects, and schedule showings, reducing manual calendar coordination for the leasing team. Operational coverage focused on leasing operations and the property management team, where AppFolio Lisa assumed routine communications so staff could concentrate on in-person showings and leasing tasks. Hela Management reported that prior to automation it took an average of 31 back and forth text messages to yield one scheduled showing, and that AppFolio Lisa enabled scaling of units without increasing headcount. Rollout followed an incremental feature adoption model driven by the vendor, with new capabilities added as natural progressions within the existing AppFolio environment. Governance centered on workflow handoffs between the AI assistant and leasing staff, aligning conversational automation with human-managed showings and leasing approvals. | |
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ROCO Management LLC | Construction and Real Estate | 320 | $50M | United States | AppFolio | AppFolio Lisa | Chatbots and Conversational AI | 2019 | n/a | In 2019 ROCO Management LLC piloted AppFolio Lisa as a Leasing Artificial Intelligence capability, executing a month-long test at Farmbrooke Manor, a test-bed property located near the company headquarters in Detroit, MI. David led the pilot and structured direct observation and supervised use of AppFolio Lisa within day-to-day leasing operations to evaluate fit with existing property workflows. The pilot implemented AppFolio Lisa functionality typical of Leasing Artificial Intelligence deployments, including automated lead triage and response, AI-assisted listing and pricing recommendations, and tenant inquiry automation and message routing. AppFolio Lisa was exercised inside the AppFolio property management environment, configured to read from the property listing and lead queues and to present suggested actions to leasing staff rather than fully autonomous execution. Operational coverage for the pilot remained property level, focused on leasing agents and on-site property management at Farmbrooke Manor, with corporate portfolio oversight from Detroit. The exercise targeted core leasing business functions, specifically lead qualification, prospect engagement workflows, and routine resident communications, keeping scope narrow to limit risk and to collect structured feedback from frontline staff. Governance for the month-long pilot was centralized under David with a staged observation plan, structured user supervision, and scripted scenarios to validate the three monitored capabilities. Rollout intent was to evaluate whether AppFolio Lisa could be expanded beyond the test-bed into additional properties based on operational acceptance and fit with existing leasing workflows. |
Buyer Intent: Companies Evaluating AppFolio Lisa
- Smith Davis Insurance, a United States based Insurance organization with 26 Employees
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