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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of AppGear Employee Self Service Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Everlink Payment Services Inc. Professional Services 150 $25M Canada AppGear AppGear Employee Self Service Employee Self Service 2017 n/a In 2017, Everlink Payment Services Inc. implemented AppGear Employee Self Service to provide an Employee Self Service solution for real-time ATM and POS transaction lookup, fraud detection workflows and customer demographic data retrieval for its clients. The deployment explicitly supports generation of Automated Fraud Reporting as required by Interac Association and produces the Investigative report EVSCT012 for Credit Union Central of Canada, aligning the AppGear Employee Self Service application to regulated reporting workflows. The implementation split development into three workstreams, GUI, host interface and data storage. The GUI was built with standard .NET components and hosted on IIS, delivering a browser-accessible web environment that removed the need for local client installations while placing a high emphasis on security and web hosting controls. AppGear Employee Self Service centralizes transaction and lookup screens to support client-facing and investigative workflows within a single web application. The host interface was implemented using the ISO8583 protocol and runs as a service on Windows Server, using multiple communication channels to securely and reliably process in excess of 500 financial transactions per second, with the design intentionally reusable for future banking integrations. This integration provides near-real-time inbound and outbound message flows between the AppGear Employee Self Service application and banking host systems, supporting transaction lookup, authorization details and fraud signal exchange. Data storage was organized into multiple summary tables and targeted indexes to direct queries to optimized datasets rather than main transaction tables, resulting in lower server load and higher response times for investigative and lookup queries. Operational scope focuses on client-facing transaction monitoring, automated fraud reporting and investigative reporting for financial partners, with governance centered on secure web access, host-level messaging services and database query optimization to support regulatory reporting requirements.
Inkas Group Of Companies Professional Services 450 $150M Canada AppGear AppGear Employee Self Service Employee Self Service 2018 n/a In 2018 INKAS Group of Companies implemented AppGear Employee Self Service to establish a centralized Employee Self Service layer for HR and manager-facing workflows. The AppGear Employee Self Service deployment targeted approximately 450 employees across the company’s four business divisions operating in Canada and internationally, aligning employee access to core HR functions with divisional operations. Configuration emphasized core Employee Self Service capabilities common to the category, including personal profile management, time and attendance capture, leave and time-off request workflows, electronic access to pay statements, and manager approval routing. Role-based access control and workflow automation were configured to separate employee, manager and HR privileges and to automate approval notifications and HR task assignments. Operational scope covered HR administration across manufacturing, security, point of sale and courier business divisions, with a phased rollout approach to align with operational calendars and reduce disruption. Governance centered on central HR ownership of master data and approval workflows, supplemented by manager enablement and employee onboarding to the AppGear Employee Self Service platform.
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