List of AskNicely Platform Customers
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United States
Since 2010, our global team of researchers has been studying AskNicely Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AskNicely Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AskNicely Platform for Customer Experience include: Snipes USA, a United States based Retail organisation with 3500 employees and revenues of $850.0 million, American Bar Association, a United States based Professional Services organisation with 2000 employees and revenues of $200.0 million, AES Financial Services Ltd, a United Arab Emirates based Banking and Financial Services organisation with 210 employees and revenues of $73.0 million, Titus Talent Strategies, a United States based Professional Services organisation with 150 employees and revenues of $42.0 million, INFLITE Group, a New Zealand based Leisure and Hospitality organisation with 120 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using AskNicely Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AskNicely Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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7House | Professional Services | 10 | $1M | United Kingdom | AskNicely | AskNicely Platform | Customer Experience | 2019 | n/a |
In 2019, 7House implemented AskNicely Platform on their website. The AskNicely Platform was embedded as an on-site feedback layer to capture customer feedback and Net Promoter Score at web touchpoints, and the implementation maps to the Apps Category .
Configuration and functional scope focused on customer feedback capabilities common to AskNicely Platform, including survey template configuration, on-site widget deployment, web-triggered survey flows, and automated email survey scheduling. Administration and governance were kept lean to match 7House size, with in-house staff managing survey cadence, response routing to customer-facing personnel, and role-based access controls through AskNicely Platform administration. The deployment concentrated on website-based customer interactions and customer service workflows, aligning feedback capture and follow-up procedures with operational processes.
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A-one Solutions | Professional Services | 15 | $1M | Denmark | AskNicely | AskNicely Platform | Customer Experience | 2020 | n/a |
In 2020, A-one Solutions implemented AskNicely Platform on their website, deploying AskNicely Platform to capture customer feedback and on-site survey responses. Apps Category
The deployment centers on web-embedded survey flows and the AskNicely Platform dashboard for feedback aggregation, configured to fit a 15-employee professional services firm. Operational scope is focused on customer-facing activities, where AskNicely Platform surveys feed into team level review and follow-up processes, and administration is handled by internal staff through the AskNicely Platform console.
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ACT Dust Collectors | Manufacturing | 10 | $1M | United States | AskNicely | AskNicely Platform | Customer Experience | 2022 | n/a |
In 2022, ACT Dust Collectors implemented the AskNicely Platform on their website, Apps Category . The deployment focused on embedded web surveys and inline widget installation to capture post-sale and post-service customer feedback through NPS style prompts and standard feedback forms. Implementation at this 10 employee manufacturing firm emphasized simple survey cadence configuration, templated survey content, and automated follow up triggers native to the AskNicely Platform, keeping architecture lightweight and web‑centric.
Configuration work included creating survey templates, setting response segmentation by product and service interaction, and provisioning dashboards for ongoing monitoring inside the AskNicely Platform. Operational coverage was limited to customer-facing touchpoints on the company website, with governance centered on survey cadence, notification rules, and widget configuration management to ensure consistent feedback collection and response handling. No system integrator was specified and no other integrations were documented.
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AES Financial Services Ltd | Banking and Financial Services | 210 | $73M | United Arab Emirates | AskNicely | AskNicely Platform | Customer Experience | 2018 | n/a |
In 2018, AES Financial Services Ltd deployed the AskNicely Platform on the AES Financial Services Ltd website. The AskNicely Platform is used as a Customer Experience solution to capture structured customer feedback and Net Promoter Score signals from digital touchpoints on the company website. AES Financial Services Ltd configured feedback collection workflows and survey instrumentation within the AskNicely Platform to surface customer sentiment at point of interaction, using standard Customer Experience capabilities such as in-line surveys, scheduled survey cadences, and dashboard reporting. Operational coverage centers on digital channels with business function impact across customer service and marketing, where collected feedback is routed into established follow-up workflows and agent response processes, and governance focuses on survey cadence, segmentation rules, and ownership of closed-loop feedback procedures.
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American Bar Association | Professional Services | 2000 | $200M | United States | AskNicely | AskNicely Platform | Customer Experience | 2019 | n/a |
In 2019 American Bar Association deployed AskNicely Platform on its public website to capture member and visitor feedback and centralize web-based satisfaction measurement. The AskNicely Platform implementation was positioned to support Customer Experience objectives for membership engagement and website interactions.
Configuration work focused on embedded web surveys and automated feedback capture, with implementations of Net Promoter Score style surveys, feedback submission flows, consolidated dashboards and reporting, and closed loop follow-up automation. The AskNicely Platform was configured to present targeted survey prompts and to aggregate response data for operational review, reflecting Customer Experience functional terminology and workflows.
Operational scope included membership services, marketing and member engagement teams, as well as web operations that managed survey presentation and sampling across the site. Governance elements described in deployment practices emphasized standardized survey templates, defined response ownership and routing, and operational processes for handling inbound feedback and follow up.
The narrative links American Bar Association, AskNicely Platform, Customer Experience and member-facing business functions, documenting an on-site feedback capture architecture and internal governance for survey-driven engagement without specifying external system integrations.
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Retail | 10 | $1M | United States | AskNicely | AskNicely Platform | Customer Experience | 2019 | n/a |
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Non Profit | 37 | $3M | United States | AskNicely | AskNicely Platform | Customer Experience | 2019 | n/a |
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Professional Services | 120 | $20M | Australia | AskNicely | AskNicely Platform | Customer Experience | 2018 | n/a |
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Professional Services | 10 | $1M | United States | AskNicely | AskNicely Platform | Customer Experience | 2017 | n/a |
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Professional Services | 200 | $20M | Australia | AskNicely | AskNicely Platform | Customer Experience | 2022 | n/a |
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