List of athenaCoordinator Customers
athenahealth
Boston Landing, 80 Guest Street,
Boston, 2135, MA,
United States
Boston, 2135, MA,
United States
1 800-981-5084
Professional Services
7000
$2.4B
Since 2010, our global team of researchers has been studying athenaCoordinator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased athenaCoordinator for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using athenaCoordinator for Collaboration include: Houston Methodist, a United States based Healthcare organisation with 27947 employees and revenues of $5.00 billion, Lahey Hitchcock Clinic, a United States based Healthcare organisation with 14350 employees and revenues of $2.00 billion, Valley Health System, a United States based Healthcare organisation with 6500 employees and revenues of $1.60 billion and many others.
Contact us if you need a completed and verified list of companies using athenaCoordinator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The athenaCoordinator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Houston Methodist | Healthcare | 27947 | $5.0B | United States | athenahealth | athenaCoordinator | Collaboration | 2010 | n/a |
In 2010, Houston Methodist implemented athenaCoordinator as a core application for Care Coordination. The deployment focused on operationalizing patient intake and revenue cycle touchpoints, aligning athenaCoordinator with departmental responsibilities that include accounts receivable, insurance verification, obtaining authorizations, pre-certifications, notifications, referrals, T.O.S. payments collection, patient registration, demographic entry, and patient clearances.
athenaCoordinator was configured to support standard Care Coordination workflows, including authorization tracking, referral management, patient registration orchestration, demographic governance, and upfront financial clearance processes. Configuration emphasized role-based workqueues for verifications and authorizations, scripted notification workflows for referral and pre-certification events, and structured capture of T.O.S. payment obligations to support collections and accounts receivable processing.
The implementation integrated athenaCoordinator operationally with AthenaNet, Mosaiq, and HIS Software for patient clearance and registration activities, while Basic MS Office was used for ad hoc reporting and special project coordination. Integration points were used to share demographic and clearance status between systems and to coordinate notifications and referral handoffs across clinical and administrative teams within the health system.
Governance and operational control were organized at the departmental level under the department Director, with process ownership for insurance verification, authorizations, and patient financial clearance centralized to reduce handoff friction. Workflows were instrumented in athenaCoordinator to formalize verification and referral sequences and to assign responsibility for AR and registration tasks, preserving auditability of pre-certifications and patient clearance decisions.
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Lahey Hitchcock Clinic | Healthcare | 14350 | $2.0B | United States | athenahealth | athenaCoordinator | Collaboration | 2013 | n/a |
In 2013, Lahey Hitchcock Clinic implemented athenaCoordinator as a Care Coordination solution to manage patient population referrals within an enterprise population health management context. The deployment positioned athenaCoordinator to centralize referral intake and referral tracking, aligning the Company Application Category Business Function relationship around coordinated referral workflows and patient handoffs.
The implementation emphasized core care coordination capabilities including referral routing and status tracking, care team task orchestration, and population-level patient attribution and cohort management consistent with enterprise population health management. Configuration work focused on workflow templates for referral acceptance, closed-loop referral confirmation, and operational rules to triage incoming referrals into care management queues.
Operational coverage extended across Lahey Hitchcock Clinic clinical operations, including care management and referral coordination teams, with the tool embedded into routine referral workflows for outpatient and specialty care pathways. The deployment leveraged athenaCoordinator as the central system for managing referrals and coordinating cross-disciplinary care activities without naming specific point-to-point integrations in the record.
Governance built around clinical operations established standardized referral governance and operational processes, including role-based access, escalation paths, and intake validation to enforce consistent referral handling. Training and process documentation supported adoption by referral coordinators and care managers, while ongoing configuration governance maintained workflow templates and routing rules within athenaCoordinator.
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Valley Health System | Healthcare | 6500 | $1.6B | United States | athenahealth | athenaCoordinator | Collaboration | 2014 | n/a |
In 2014 Valley Health System implemented athenaCoordinator to centralize care team tasking within its ambulatory electronic medical record environment, using the application to address Care Coordination needs across clinic operations. The deployment of athenaCoordinator was executed as part of a broader athenahealth suite rollout that included athenaCollector, athenaClinicals and athenaCommunicator, and the program focused on embedding care coordination workflows directly into the EMR record and operational cadence.
Configuration work emphasized task management and workflow orchestration capabilities in athenaCoordinator, including role based task queues, automated task routing and escalation rules, care team assignments, and templated task workflows for previsit, postvisit and care follow up activities. These functional modules were aligned to ambulatory clinical workflows and configured to reduce manual handoffs by instrumenting task state, ownership and due dates inside athenaCoordinator.
Integration scope explicitly included linkages with athenaClinicals for clinical documentation triggers, athenaCommunicator for patient outreach tasks, and athenaCollector for revenue cycle related task handoffs, enabling task creation and status propagation across clinical, patient engagement and billing touchpoints. Operational coverage targeted ambulatory clinics with a centralized group managing tasks pertinent to the EMR implementation process, coordinating cross functional handoffs between clinical staff, front desk scheduling and patient messaging teams.
Governance was established around a centralized task management group that owned configuration change requests, workflow standards and rollout sequencing, with defined role responsibilities for task ownership and EMR implementation tracking. The governance model focused on standardized task templates and an approval process for workflow updates to maintain consistent care coordination procedures across the ambulatory footprint while using athenaCoordinator as the operational hub.
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Buyer Intent: Companies Evaluating athenaCoordinator
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD athenaCoordinator Coverage
athenaCoordinator is a Collaboration solution from athenahealth.
Companies worldwide use athenaCoordinator, from small firms to large enterprises across 21+ industries.
Organizations such as Houston Methodist, Lahey Hitchcock Clinic and Valley Health System are recorded users of
athenaCoordinator for Collaboration.
Companies using athenaCoordinator are most concentrated in Healthcare, with adoption spanning over 21 industries.
Companies using athenaCoordinator are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of athenaCoordinator across Americas, EMEA, and APAC.
Companies using athenaCoordinator range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of athenaCoordinator include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified athenaCoordinator customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.