List of Avalara Returns Customers
Avalara
255 South King Street Suite 1800,
Seattle, 98104, WA,
United States
Seattle, 98104, WA,
United States
1 877-224-3650
Professional Services
4700
$1.2B
Since 2010, our global team of researchers has been studying Avalara Returns customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Avalara Returns for Tax Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Avalara Returns for Tax Management include: Rapha, a United Kingdom based Retail organisation with 350 employees and revenues of $120.0 million, Mast General Store, a United States based Retail organisation with 200 employees and revenues of $20.0 million, Haltec Corp, a United States based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Avalara Returns, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Avalara Returns customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Haltec Corp | Distribution | 10 | $1M | United States | Avalara | Avalara Returns | Tax Management | 2025 | n/a |
In 2025, Haltec Corp implemented Avalara Returns as part of a broader Tax Management deployment that also included Avalara AvaTax and Avalara Exemption Certificate Management. The implementation targeted the companys multi-state compliance footprint, addressing tax complexity across 45 U.S. states while supporting customers in more than 130 countries, and focused on centralizing filing and certificate workflows under a single compliance stack.
The deployment configured Avalara Returns to manage automated return filing, schedule-based jurisdictional remittances, and integration with Avalara AvaTax for transaction-level tax calculations, while Avalara Exemption Certificate Management handled certificate lifecycle and validation. Configuration work centered on establishing state filing profiles, mapping SYSPRO transaction codes to taxability rules, and enabling certificate reminder workflows that allow customers to upload exemption documents after notification.
Integration architecture connected Haltecs SYSPRO ERP to the Avalara suite, sending sales and transaction data to Avalara AvaTax for real-time tax determination and routing tax liabilities and return data into Avalara Returns for filing. The integration also automated certificate reminders and the capture of customer-supplied exemption certificates, reducing manual reconciliation between ERP order records and compliance records.
Governance and operational changes included shifting monthly tax responsibilities from manual compilation to automated filing orchestration, with finance staff moving to exception handling and oversight of automated filings. Outcomes disclosed by the company include reducing return preparation from two to three weeks to a few hours, reclaiming hundreds of hours annually, and avoiding the need to hire two additional full-time employees, while establishing a repeatable Tax Management process to support continued national expansion.
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Mast General Store | Retail | 200 | $20M | United States | Avalara | Avalara Returns | Tax Management | 2023 | n/a |
In 2023, Mast General Store implemented Avalara Returns as part of a Tax Management deployment tightly integrated with Celerant to address multichannel sales tax obligations. The rollout included Avalara AvaTax for transaction-level tax calculation on all website sales, enabling the retailer to monitor and forecast economic nexus activity across 14 states while using Avalara Returns to file tax returns for 11 states.
The implementation leveraged Avalara Returns for automated filing workflows and AvaTax for real time tax calculation and rate management, including handling tax holidays and sudden tax changes through regular rate and rule updates across more than 13,000 U.S. sales and use tax jurisdictions. Avalara Returns was configured to generate filing outputs and schedules aligned to each jurisdiction where Mast General Store had triggered nexus, reducing manual return preparation.
Technically the solution integrated Avalara services with Celerant Stratus ecommerce and the retailer point of sale environment, preserving Mast General Store s long standing Celerant relationship established in 2008 and enabling an omnichannel fulfillment model known internally as Best Store Fulfillment. Operational scope covered ecommerce order flows, store fulfillment processes and accounting workflows, impacting finance, operations and store distribution centers as orders moved from web to local store fulfillment to meet same day shipping targets.
Governance centered on automating tax calculation and filing to remove multistate filing complexity from the accounting team, a change Mast General Store cited as freeing finance capacity and reducing compliance risk as it expands into new jurisdictions. By instrumenting Avalara Returns alongside AvaTax and Celerant, Mast General Store established an operational pattern for scalable Tax Management that aligns transaction sourcing, nexus forecasting and statutory filing across its omnichannel retail footprint.
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Rapha | Retail | 350 | $120M | United Kingdom | Avalara | Avalara Returns | Tax Management | 2015 | n/a |
In 2015 Rapha implemented Avalara Returns as its Tax Management solution to centralize multi-jurisdictional sales tax filing and reporting. The rollout addressed growing ecommerce complexity as the cycling apparel retailer operated 21 clubhouse hubs across 11 countries and derived three quarters of revenue from mainland Europe, the US and APAC, creating a need for standardized tax governance across channels.
Avalara Returns delivered a single combined liability worksheet and one click filing for returns in every jurisdiction, standardizing filing workflows and centralizing tax reporting for the finance team. Rapha later expanded its Avalara footprint with Avalara AvaTax in 2018 to automate transaction-level sales tax calculations and ensure correct tax treatment on each order.
AvaTax has a prebuilt certified integration with SAP Hybris Omni-channel Commerce Cloud, which Rapha used to embed tax calculation logic directly inside its commerce stack for online transactions. The implementation covered Rapha’s web-driven ecommerce channels selling about 60 products globally and directly impacted finance, technology, trading, compliance and customer service teams by reducing manual tax queries and exceptions.
Operational governance shifted toward automated compliance, with Tax Management workflows moving from manual filing tasks to centralized review and automated submission, freeing finance capacity to focus on higher priority work. Automation provided Rapha with greater confidence to enter new markets and channels and helped the customer-focused business be more responsive as online sales expanded, including during the COVID-19 sales surge.
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Buyer Intent: Companies Evaluating Avalara Returns
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FAQ - APPS RUN THE WORLD Avalara Returns Coverage
Avalara Returns is a Tax Management solution from Avalara.
Companies worldwide use Avalara Returns, from small firms to large enterprises across 21+ industries.
Organizations such as Rapha, Mast General Store and Haltec Corp are recorded users of
Avalara Returns for Tax Management.
Companies using Avalara Returns are most concentrated in Retail and Distribution, with adoption spanning over 21 industries.
Companies using Avalara Returns are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Avalara Returns across Americas, EMEA, and APAC.
Companies using Avalara Returns range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Avalara Returns include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Avalara Returns customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Tax Management.