List of Azentio PREMIA Insurance Software Customers
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Since 2010, our global team of researchers has been studying Azentio PREMIA Insurance Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Azentio PREMIA Insurance Software for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Azentio PREMIA Insurance Software for Insurance ERP include: Qatar Islamic Insurance, a Qatar based Insurance organisation with 250 employees and revenues of $153.0 million, Al Wathba Insurance, a United Arab Emirates based Insurance organisation with 350 employees and revenues of $150.0 million, Arabia Insurance Cooperative Company - AICC, a Saudi Arabia based Insurance organisation with 250 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Azentio PREMIA Insurance Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Azentio PREMIA Insurance Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Al Wathba Insurance | Insurance | 350 | $150M | United Arab Emirates | Azentio | Azentio PREMIA Insurance Software | Insurance ERP | 2018 | n/a |
In 2018, Al Wathba Insurance implemented Azentio PREMIA Insurance Software. The Azentio PREMIA Insurance Software deployment functions as the insurer's primary Insurance ERP platform for core policy and claims operations. The implementation targeted underwriting, policy administration, claims processing and billing across the company’s United Arab Emirates operations.
Configuration work emphasized standard Insurance ERP functional modules, including policy administration workflows, claims lifecycle management, premium invoicing and receivables, and a customer self-service e-portal. Technical configuration included product and policy data modeling, endorsement and renewal automation, claims adjudication workflows and premium accounting capabilities to support underwriting and servicing teams.
The customer-facing portal at https://insurance.awnic.com/eportal/ references PREMIA Insurance Software from 3i Infotech, indicating the e-portal is powered by PREMIA components for customer engagement and policy servicing. Operational coverage centers on front office underwriting, customer service and claims teams in the United Arab Emirates, with system footprint focused on web portal connectivity and core policy administration interfaces rather than on unspecified external integrations.
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Arabia Insurance Cooperative Company - AICC | Insurance | 250 | $50M | Saudi Arabia | Azentio | Azentio PREMIA Insurance Software | Insurance ERP | 2012 | n/a |
In 2012, Arabia Insurance Cooperative Company implemented Azentio PREMIA Insurance Software as its Insurance ERP to consolidate underwriting, claims and finance workflows. The deployment covered Motor Underwriting and Claims, Non-Motor Underwriting and Claims, the Technical Module RI and the finance module as core operational systems.
Azentio PREMIA Insurance Software was configured to support policy lifecycle management for motor and non motor lines, end to end claims processing, reinsurance administration through the Technical Module RI, and premium accounting in the finance module, using Premia version 10 as the core application. Configuration work included module parameterization, business rule setup for underwriting and claims adjudication, and comprehensive staff training to operationalize those processes.
IT developed and integrated complementary applications with the PREMIA environment, including a Premia MIS built using .NET and Oracle, a reimbursement claims system for the Medical Department using .NET, MS SQL and ICD 10, a client SMS system, automated emailed status reports implemented with .NET, MS SQL and Windows services, and an internal CRM system. Those extensions were implemented as integrated application layers interfacing with PREMIA for reporting, claims reimbursement workflows and executive status distribution.
Governance and operational change were managed through formalized IT policies and procedures for systems operations, hiring and management of IT personnel and contractors, and regular meetings with business managers to align system requirements, specifications, costs and timelines. Training of all staff on Premia version 10 supported adoption across underwriting, claims, finance and medical functions.
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Qatar Islamic Insurance | Insurance | 250 | $153M | Qatar | Azentio | Azentio PREMIA Insurance Software | Insurance ERP | 2023 | n/a |
In 2023, Qatar Islamic Insurance Company implemented Azentio PREMIA Insurance Software as its core Insurance ERP platform, executing a phased rollout that prioritized stabilization before optimization. The program targeted multiple business lines including Motor, General Insurance, Medical, and Individual and Group Life, and was positioned to unify previously fragmented systems under a single digital insurance ecosystem.
Azentio PREMIA Insurance Software was configured to centralize core policy administration and claims processing while extending functionality to customer and partner channels. Functional capabilities implemented include automated policy issuance through B2B and B2C digital portals, robotics to support bulk travel policy issuance, a comprehensive workflow for quotation issuance and policy generation, and an integrated claims workflow covering intimation, registration, and settlement. The solution also delivered a feature rich mobile app and web portal to enable digital policy management and real time claims initiation.
The deployment integrated the core system with customer facing web and mobile interfaces, a garage portal, and a surveyor app to create centralized operations and control. Security and compliance integrations were explicit, with PII encryption validated by a 100% penetration test pass and integration with the Anti Money Laundering system of the Ministry of Interior and with the International Security Assurance. The platform was aligned with Qatar Central Bank data requirements to harden data privacy and regulatory controls.
Governance and process changes supported the technical deployment, with automated workflows and a structured approval matrix implemented to eliminate manual processes and paper based overhead. The project faced early challenges in change management and legacy data migration, but evolved into a unified Insurance ERP environment that delivered operational efficiency and cost savings, strengthened regulatory compliance and data security, and enhanced customer experience through digital self service and streamlined claims handling.
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