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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of BackChecked Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Americhek Professional Services 17 $2M United States BackChecked BackChecked BackGround Screening 2024 n/a In 2024, Americhek implemented BackChecked as its BackGround Screening application to support U.S. HR and tenant screening operations. BackChecked was identified as the source of a network intrusion that potentially exposed applicant names, Social Security numbers, dates of birth and driver license numbers. As a BackGround Screening platform, BackChecked consolidated applicant intake, identity verification, criminal and motor vehicle record checks, and tenant-screening workflows, storing the sensitive PII necessary for screening adjudication and reporting. For Americhek this resulted in applicant names, SSNs, DOBs and driver license numbers being resident in the BackChecked environment at the time of the incident. Operational impact centered on Americhek's HR and tenant screening functions across the United States and triggered statutory breach notification requirements. Platforms in the BackGround Screening category commonly integrate with applicant tracking systems and identity verification services via APIs, and those integration patterns explain typical PII ingress and downstream screening workflows. Americhek mailed state breach notices to affected individuals and offered remediation, including complimentary credit monitoring in some jurisdictions, reflecting vendor incident notification and customer response activity. The sequence underscores governance imperatives for access controls, vendor incident response coordination and compliance process alignment when BackChecked is used to operate BackGround Screening functions.
CICReports Professional Services 100 $15M United States BackChecked BackChecked BackGround Screening 2024 n/a In 2024, Contemporary Information Corp, known as CIC, used BackChecked as a third-party background screening platform and discovered unauthorized access to applicant data. The incident was tied to CIC's HR and tenant screening operations in the United States where BackChecked was the screening provider supporting applicant workflows. The BackChecked deployment aligned with BackGround Screening functional capabilities, including applicant data intake, identity verification, criminal and tenancy history checks, adjudication and report generation, and secure result storage that are typical for the category. CIC relied on BackChecked as the primary screening engine and repository for applicant records within its screening process. As a third-party screening service, BackChecked handled the end-to-end screening data flow from CIC intake through report delivery, which indicates integration with CIC's HR and tenant screening intake channels and operational processes without specific platform names provided. Operational coverage in the record is limited to HR and tenant screening activities conducted in the United States and focused on applicant-level record handling. After BackChecked reported the unauthorized access, CIC filed data-breach notices with state authorities and began notifying affected individuals, leading to consumer notifications. The documented consequence is the exposure of applicant data and the activation of CIC's breach notification and response processes.
ScreenThem Professional Services 10 $1M United States BackChecked BackChecked BackGround Screening 2017 n/a In 2017 ScreenThem deployed BackChecked to manage its BackGround Screening operations, establishing BackChecked as the primary reporting system for applicant intake and investigative workflows. The deployment supported ScreenThem, a 10 employee professional services firm in the United States, to manage pre-employment background screening services for a variety of clients around the world and to centralize researcher activity under a single application. The BackChecked configuration focused on candidate data entry and validation, secure document scanning and storage, and investigator reporting. Implemented functional capabilities included inputting new applicant data, federal state and county civil database research, driving record checks, consumer credit history reviews, employment and education verifications, professional license checks, scheduling drug tests, professional reference verification, ordering international education employment criminal and civil searches, and I-9 verification. Operationally BackChecked was used by Senior Research Analysts as the primary tool for daily and weekly client interfaces and vendor coordination, with workflows to review and approve research findings and to prepare reports for directors, human resource management staff and CEOs. Governance practices included logging incoming requests and authorizations into spreadsheets, scanning and monitoring incoming documents into a secure database, and routing investigator-generated reports through established distribution channels, positioning BackChecked at the center of ScreenThem’s BackGround Screening and applicant onboarding processes.
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