List of Better Uptime Customers
Since 2010, our global team of researchers has been studying Better Uptime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Better Uptime for Remote Monitoring and Management, IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Better Uptime for Remote Monitoring and Management, IT Service Management include: WindBorne Systems, a United States based Aerospace and Defense organisation with 50 employees and revenues of $20.0 million, Upheal, a United States based Healthcare organisation with 60 employees and revenues of $5.0 million, Listen Notes, a United States based Media organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Better Uptime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Better Uptime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Listen Notes | Media | 10 | $1M | United States | ulement | Better Uptime | Remote Monitoring and Management,IT Service Management | 2024 | n/a | In 2024 Listen Notes migrated to Better Stack beginning December 2024 and adopted Better Uptime as its primary observability and incident tooling. Better Uptime is deployed as the Remote Monitoring and Management,IT Service Management solution supporting IT and infrastructure monitoring for Listen Notes in the United States, with the company focusing on uptime and heartbeat monitoring alongside status page capabilities. The implementation consolidated functional modules for uptime monitoring, heartbeat checks, incident management workflows, and a public status page under Better Uptime. Configuration work centralized alerting rules, heartbeat thresholds, and incident lifecycle orchestration, enabling a single operational console for on-call notifications and status publishing while aligning monitoring scope to core infrastructure and service endpoints. The rollout was executed beginning December 2024 with operational coverage limited to United States infrastructure and IT operations. Case study details indicate the consolidation delivered immediate operational simplicity and reduced monitoring spend by approximately 90 percent, reflecting a combined shift of uptime monitoring, incident management, and status page responsibilities into Better Uptime. | |
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Upheal | Healthcare | 60 | $5M | United States | ulement | Better Uptime | Remote Monitoring and Management,IT Service Management | 2025 | n/a | In 2025, Upheal deployed Better Uptime to support the clinical platform's IT and telemetry needs. The deployment uses Better Uptime within the Remote Monitoring and Management,IT Service Management category to provide infrastructure observability, uptime monitoring, and incident management for the company's clinical application stack. Better Uptime was configured to collect telemetry and alerting, manage uptime checks, and orchestrate incident response workflows. The implementation incorporated log ingestion and correlation, enabling faster root-cause analysis and streamlined troubleshooting as described in the case study updated January 9, 2026. Operational data flows included migration of application and infrastructure logs from AWS CloudWatch into the Better Stack telemetry pipeline, allowing Better Uptime to centralize alerts and incident timelines. The deployment covered the clinical platform's infrastructure and IT operations functions, instrumenting observability across services and on-call alerting. Governance concentrated on standardizing incident workflows and root-cause analysis procedures within Better Uptime, aligning IT and engineering handoffs into a single incident management channel. The case study reports faster debugging and fewer escalations following the deployment, outcomes recorded in Better Uptime telemetry and incident records. | |
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WindBorne Systems | Aerospace and Defense | 50 | $20M | United States | ulement | Better Uptime | Remote Monitoring and Management,IT Service Management | 2025 | n/a | In 2025, WindBorne Systems deployed Better Uptime as its Remote Monitoring and Management,IT Service Management solution to provide mission critical monitoring for a global autonomous weather balloon fleet. The implementation centralized uptime checks alongside log and metric collection to support continuous visibility of in flight systems. Better Uptime was configured to unify logs, metrics and uptime monitoring, combining centralized log aggregation, time series metrics ingestion and incident management workflows. Configuration work focused on dashboards, alert thresholds and routed notifications to engineering and flight operations teams, reflecting the integrated log, metric and uptime usage described in the case study. Integration with Render infrastructure is documented, with logs and metrics piped from Render hosted services into Better Uptime to enable real time debugging and operational telemetry. The deployment supports global operations for the autonomous balloon fleet and operational functions including flight engineering, operations and on call incident response. Governance centered on operational incident management, centralizing incident creation, escalation and alert routing within Better Uptime and aligning notifications to existing on call workflows. The case study updated July 22, 2025 reports improved real time debugging and in flight incident resolution as direct outcomes of the deployment. |
Buyer Intent: Companies Evaluating Better Uptime
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