List of Bigeye Customers
Since 2010, our global team of researchers has been studying Bigeye customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bigeye for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bigeye for Application Performance Management include: Freedom Mortgage, a United States based Banking and Financial Services organisation with 7000 employees and revenues of $2.00 billion, Udacity, a United States based Professional Services organisation with 700 employees and revenues of $150.0 million, JustAnswer, LLC., a United States based Professional Services organisation with 500 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Bigeye, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bigeye customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Freedom Mortgage | Banking and Financial Services | 7000 | $2.0B | United States | Bigeye | Bigeye | Application Performance Management | 2023 | n/a |
In 2023, Freedom Mortgage deployed Bigeye to scale data governance and observability across mortgage origination and servicing data, using the Application Performance Management framework to bring transparency to the top of the data funnel. The U.S. implementation targeted finance and mortgage operations, aligning Bigeye with operational data pipelines that feed downstream reporting and servicing workflows.
The deployment emphasized data observability and governance capabilities typical of Application Performance Management platforms, including continuous monitoring, anomaly detection, configurable data quality checks, and centralized dashboards for upstream data health. Freedom Mortgage configured Bigeye to surface upstream failures and data drift at ingestion, enabling policy-based monitoring and automated alerts to data owners and operational teams.
Governance and operational coverage focused on centralizing stewardship for large volumes of sensitive customer data across mortgage origination and servicing functions, updating workflows to route observable incidents to finance and mortgage operations teams. The implementation improved visibility and efficiency for governing sensitive customer data, while positioning Bigeye as the operational control plane for data quality and observability within Freedom Mortgage.
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JustAnswer, LLC. | Professional Services | 500 | $60M | United States | Bigeye | Bigeye | Application Performance Management | 2023 | n/a |
In 2023, JustAnswer, LLC. implemented Bigeye for Application Performance Management to monitor A/B testing and marketing experiment data and to ensure business teams could trust experiment results. The deployment in the United States concentrated on business-performance and testing data, aligning experiment instrumentation with marketing and product analytics workflows to detect compromised tests early.
Bigeye was configured to provide experiment-level data quality monitoring, anomaly detection, and automated alerting for experiment metric pipelines, reducing reliance on manual validation. The implementation centralized experiment telemetry and standard validation logic so engineering and analytics teams could focus on remediation rather than repeated data checks.
Operational coverage included marketing, product analytics, and engineering teams in the United States, with governance oriented toward preserving experiment integrity and lowering manual business-user verification. The implementation saved an estimated 320 hours of engineering effort and reduced business-user data quality work by about 100 hours per month, enabling more reliable A/B testing outcomes and fewer compromised tests.
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Udacity | Professional Services | 700 | $150M | United States | Bigeye | Bigeye | Application Performance Management | 2022 | n/a |
In 2022, Udacity deployed Bigeye as an Application Performance Management solution to provide broad data pipeline monitoring for its data engineering organization. The deployment focused in the United States and centralized visibility for hundreds of datasets.
Implementation centered on configuring monitoring checks across datasets and instrumenting pipeline observability, leveraging Application Performance Management capabilities such as anomaly detection, alerting, and dashboarding to surface data freshness and quality issues. Bigeye was configured to ingest and evaluate telemetry across numerous data feeds, establishing standardized detection logic and automated alerts to reduce manual triage. Workstreams emphasized dataset-level monitoring and escalation workflows aligned with data engineering operations.
Operational scope covered data engineering teams and data pipeline owners, extending coverage to more than 1.6M data points across the monitored estate. The deployment centralized dataset health status and incident signals into a single operational view used by engineering and analytics stakeholders.
The implementation delivered a reported approximately 60% reduction in issue detection time and coverage of 1.6M plus data points, as reported by Udacity. Governance focused on standardized monitoring rules and alert routing to dataset owners to accelerate detection and response.
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Buyer Intent: Companies Evaluating Bigeye
Discover Software Buyers actively Evaluating Enterprise Applications
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