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Adobe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Adobe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31360 Adobe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adobe has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, Workday Absence Management for Absence and Leave Management in 2013, OnitX ELM for Legal Practice Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adobe is running and its propensity to invest more and deepen its relationship with SAP , Sage , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adobe revenues, which have grown to $23.77 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adobe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2008 | 2010 |
In 2008, Adobe implemented SAP ERP ECC 6.0 as its ERP Financial backbone. The SAP ERP ECC 6.0 deployment was positioned to centralize core finance and order processing within Adobe's enterprise front end web applications, including the licensing website and Adobe ordering portal, and to provide a single system of record for order to cash and revenue workflows.
The implementation focused on Order to Cash and Quote to Cash process redesign, revenue operations controls, master data and pricing governance, and billing and fulfillment capabilities. Functional workstreams documented and executed business requirements, process flows, test scenarios, functional design specification approvals, and facilitated UAT sessions with stakeholders to validate configuration and process automation in SAP ERP ECC 6.0.
SAP ERP ECC 6.0 was integrated into a broader application landscape that included Hybris billing, SAP CI, SAP CC, SAP GTS, SAP to SFDC integrations, and B2B EDI partner interfaces, enabling transaction orchestration between commerce, billing, and CRM layers. Operational coverage encompassed revenue operations, business operations, master data, pricing, cloud provisioning, product teams, and EDI business partners, and supported high value order and deal processing during quarter end closures exceeding 500 million USD.
Governance and process transformation activities included cross functional liaison and escalation management, incident and outage reporting, Read Only extended support for deployments, and RAR activities for period and closure. The program identified and remediated a business process gap in order provisioning that led to explicit outcomes documented by the team, including improved customer experience, fewer order returns, on time revenue recognition of 100+ K USD per year, and savings exceeding 1000 hours per year of cross functional effort.
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ERP Financial | ERP Financial Management |
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2023 | 2024 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2007 | 2007 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2013 | 2015 |
In 2013 Adobe implemented Workday Absence Management as part of a broader Absence and Leave Management effort inside its Workday HCM footprint. The implementation was executed alongside configuration of Payroll, Benefits, Compensation, Time Tracking and Core HR modules, aligning absence policies with existing payroll and time collection processes.
The Workday Absence Management deployment included extensive functional configuration and security administration, with business process setup for absence requests, approvals and absence accruals. Workday Absence Management was configured in concert with Compensation, Talent, Recruiting and Reporting modules, with creation of calculated fields, composite reports, advanced reports and BIRT layout reports to support absence analytics and operational dashboards.
Integrations were a significant component of the program, with interfaces built and supported between Workday and third party time systems including Kronos, payroll interfaces and recruiting systems, and data conversion work from Oracle using EIB and iLoad. Technical work referenced use of Workday Studio for integrations, development of EIB payloads, validation of data between tenants and migration of custom reports across tenants.
Governance and rollout processes emphasized cross functional collaboration with SMEs and solutions architects, formal discovery and mapping documents with sign off, QA prepared test plans and UAT scripts, and day to day support for Workday HCM, Talent, Testing and Reporting leads. The implementation narrative reflects operational coverage across HR, Payroll, Talent and Recruiting functions and includes design, testing and integration activities required to operationalize Workday Absence Management within Adobe.
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Benefits Administration | HCM |
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2013 | 2015 |
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Compensation Management | HCM |
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2013 | 2015 |
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Core HR | HCM |
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2015 | 2016 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Employee Engagement | HCM |
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2015 | 2015 |
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Employee Self Service | HCM |
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2022 | 2022 |
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HR Service Delivery | HCM |
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2013 | 2015 |
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Learning and Development | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2013 | 2015 |
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Payroll | HCM |
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2013 | 2015 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2013 | 2015 |
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Performance and Goal Management | HCM |
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2012 | 2012 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2022 | 2022 |
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Talent Management | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2013 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | OnitX ELM | Legal Practice Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Adobe implemented OnitX ELM as its Legal Practice Management solution. The OnitX ELM instance is accessible through a branded sign-in at https://adobe.onit.com/users/sign_in, indicating a web-hosted deployment surfaced on Adobe's site.
The deployment centers on core Legal Practice Management capabilities, including matter management, document management, intake and routing workflows, task orchestration, and reporting and dashboards implemented within OnitX ELM. Configuration focused on standardizing matter intake and lifecycle tracking, and automating approval routing consistent with in-house legal operations practices.
Operational scope emphasizes legal operations and corporate counsel functions, with OnitX ELM providing a secure, web-accessible case and matter repository for counsel and business stakeholders. The implementation is surfaced through Adobe's web portal, facilitating direct user access via the adobe.onit.com domain.
Governance is oriented around workflow configuration and centralized matter intake controls, with policies encoded in OnitX ELM to enforce routing and case classification. Public source information indicates the application is used via Adobe's onit portal.
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Rental Management System | ERP Services and Operations |
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2024 | 2024 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI infrastructure | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2023 | 2024 |
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Data Warehouse | Analytics and BI |
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2022 | 2022 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2013 | 2013 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2010 | 2010 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Global Trade Management | SCM |
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2014 | 2014 |
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Inventory Management | SCM |
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2008 | 2010 |
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Logistics Management | SCM |
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2008 | 2010 |
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Supply Chain Management | SCM |
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2008 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2018 |
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Account Based Marketing | CRM |
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2016 | 2016 |
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Account Based Marketing | CRM |
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2017 | 2017 |
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CRM | CRM |
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2002 | 2002 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Sales Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Utilities Customer Care and Billing | CRM |
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2012 | 2012 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2013 | 2013 |
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Configure Price Quote (CPQ) | SPM |
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2012 | 2012 |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2024 |
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Apps Development | PaaS |
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2014 | 2014 |
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Apps Development | PaaS |
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2024 | 2024 |
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File Transfer Protocol | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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Single Sign-On (SSO) | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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Threat Modeling | CyberSecurity |
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2023 | 2023 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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