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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of BiznusSoft Field Service Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
American Environmental Group Construction and Real Estate 10 $1M United States BiznusSoft BiznusSoft Field Service Field Service Management 2017 n/a In 2017, American Environmental Group implemented BiznusSoft Field Service in a Field Service Management deployment on a Salesforce-native platform to consolidate job entry and automate a custom billing engine. The initiative centralized work order capture and billing configuration, eliminated up to ten redundant data fields, and delivered 360° operational visibility across field operations. The deployment leveraged Salesforce-native architecture to host BiznusSoft Field Service components and to surface operational dashboards for monitoring field crews and job status. Functional modules implemented included work order capture, billing automation driven by a custom billing engine, and operational dashboards, all configured within BiznusSoft Field Service. The rollout targeted field operations and back office billing and administration, standardizing job entry and invoicing workflows to align operational data with billing processes. The program produced faster, more accurate invoicing and reduced administrative overhead while governance work focused on consolidating data fields and formalizing billing workflows.
Facilitec West Professional Services 11 $3M United States BiznusSoft BiznusSoft Field Service Field Service Management 2023 n/a In 2023, Facilitec West implemented BiznusSoft Field Service to digitize field reporting and work orders, consolidating service execution across its California operations. BiznusSoft Field Service, operating as a Field Service Management solution, enabled mobile photo capture and real time customer notifications while materially reducing the company’s FedEx usage by about 95 percent. The deployment centralized core Field Service Management capabilities including mobile work orders and technician reporting, with configuration focused on mobile evidence capture, field-to-office status updates, and customer notification workflows. BiznusSoft Field Service was used to standardize technician reporting and to consolidate work order templates and service documentation for consistent compliance controls. The implementation integrated with BiznusSoft’s Salesforce native HR capabilities to centralize workforce and service operations, creating a unified record for technician assignments and service histories. Operational coverage was focused on service delivery and workforce management functions in California, aligning field execution data with HR managed workforce records to support compliance and operational oversight. Governance changes emphasized consolidated field service processes and centralized operational ownership for service delivery and workforce compliance. The stated outcomes included improved compliance and cost savings, specifically a reduction in FedEx usage of about 95 percent, reflecting a shift from paper based reporting to mobile enabled field workflows.
Fluid-Aire Dynamics Manufacturing 28 $3M United States BiznusSoft BiznusSoft Field Service Field Service Management 2022 n/a In 2022, Fluid-Aire Dynamics implemented BiznusSoft Field Service, a Field Service Management application, to centralize work orders, dispatch, and inventory across multiple Midwest locations. The deployment targeted core field operations and aimed to replace fragmented paper-based ticketing and decentralized dispatch and inventory processes with a single platform for field service execution. The implementation concentrated on Field Service Management processes, configuring BiznusSoft Field Service modules for work order lifecycle management, technician scheduling and dispatch orchestration, and inventory management with transaction-level visibility. BiznusSoft Field Service was delivered on a Salesforce-native platform, and configuration emphasized standardized work order templates, service status tracking, and automated scheduling rules consistent with field service operational workflows. Operational coverage included dispatch teams, field technicians, and inventory control across multiple Midwest sites, with the system centralizing physical stock records and parts allocation. The Salesforce-native architecture provided a consolidated data model for service records and inventory, aligning field activities with the companys CRM-backed service context and enabling consistent inventory reconciliation practices. Governance and rollout focused on process standardization and centralized dispatch governance, instituting inventory control procedures and formalized work order handoffs between dispatch and technicians. The deployment delivered measurable inventory accuracy improvements from 75% to 98% and supported the companys stated rapid revenue and headcount growth by providing a scalable Field Service Management foundation.
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