AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Facilitec West Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Braintree Payment Processing ERP Financial Management n/a 2025 2025
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BiznusSoft Legacy BiznusSoft Field Service Field Service Management ERP Services and Operations n/a 2023 2023
In 2023, Facilitec West implemented BiznusSoft Field Service to digitize field reporting and work orders, consolidating service execution across its California operations. BiznusSoft Field Service, operating as a Field Service Management solution, enabled mobile photo capture and real time customer notifications while materially reducing the company’s FedEx usage by about 95 percent. The deployment centralized core Field Service Management capabilities including mobile work orders and technician reporting, with configuration focused on mobile evidence capture, field-to-office status updates, and customer notification workflows. BiznusSoft Field Service was used to standardize technician reporting and to consolidate work order templates and service documentation for consistent compliance controls. The implementation integrated with BiznusSoft’s Salesforce native HR capabilities to centralize workforce and service operations, creating a unified record for technician assignments and service histories. Operational coverage was focused on service delivery and workforce management functions in California, aligning field execution data with HR managed workforce records to support compliance and operational oversight. Governance changes emphasized consolidated field service processes and centralized operational ownership for service delivery and workforce compliance. The stated outcomes included improved compliance and cost savings, specifically a reduction in FedEx usage of about 95 percent, reflecting a shift from paper based reporting to mobile enabled field workflows.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2021 2021
Web Content Management Content Management 2013 2013
Web Content Management Content Management 2013 2013
Web Content Management Content Management 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2019 2019
Customer Experience CRM 2019 2019
Tag Management CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2019 2019
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Web Application Firewalls (WAF) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Facilitec West
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Facilitec West Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Facilitec West Technographics

Facilitec West is a Professional Services organization based in United States, with around 11 employees and annual revenues of $3.0 million.

Facilitec West operates a diverse technology stack with applications such as PayPal Braintree, BiznusSoft Field Service and Rocket.chat, covering areas like Payment Processing, Field Service Management and Chatbots and Conversational AI.

Facilitec West has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, BiznusSoft and Rocket.chat.

Facilitec West recently adopted applications including PayPal Braintree in 2025, Cloudflare CDN in 2025 and Imunify360 in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Facilitec West’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Facilitec West’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Facilitec West technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.