List of BloomReach Discovery Customers
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Since 2010, our global team of researchers has been studying BloomReach Discovery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BloomReach Discovery for Application, Web and Enterprise Search from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BloomReach Discovery for Application, Web and Enterprise Search include: Sonepar, a France based Distribution organisation with 45000 employees and revenues of $34.61 billion, HD Supply, a United States based Distribution organisation with 12000 employees and revenues of $2.60 billion, Wolseley UK, a United Kingdom based Distribution organisation with 5000 employees and revenues of $2.20 billion and many others.
Contact us if you need a completed and verified list of companies using BloomReach Discovery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BloomReach Discovery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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HD Supply | Distribution | 12000 | $2.6B | United States | BloomReach Inc. | BloomReach Discovery | Application, Web and Enterprise Search | 2024 | n/a |
In 2024 HD Supply implemented BloomReach Discovery as its site search solution, aligning the rollout with the Application, Web and Enterprise Search category to improve product findability and on-site commerce search. The deployment positioned BloomReach Discovery as the primary search layer on HD Supply’s customer-facing web storefront, with configuration focused on relevance tuning, query analytics, and storefront search UI enhancements.
BloomReach Discovery was configured to support direct add-to-cart actions from the search bar and to reduce manual merchandising effort through automated relevance and merchandising controls. The implementation leveraged search relevance workflows and query monitoring to detect problem queries and prioritize tuning, while search analytics provided visibility into search-driven conversion funnels and add-to-cart behavior.
Operationally the implementation impacted e-commerce and merchandising functions, centralizing search governance and day to day query management within HD Supply’s merchandising team. The change reduced manual merchandising overhead and accelerated identification and resolution of search query problems, shifting operational focus from reactive fixes to proactive relevance optimization.
After going live HD Supply recorded a 16% increase in revenue from search and a 4% rise in add-to-cart rate, alongside materially faster detection and resolution of search query issues. BloomReach Discovery delivered the site search capability that directly connected discovery interactions to commerce outcomes while streamlining search merchandising workflows.
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Sonepar | Distribution | 45000 | $34.6B | France | BloomReach Inc. | BloomReach Discovery | Application, Web and Enterprise Search | 2022 | n/a |
In 2022, Sonepar implemented BloomReach Discovery as the core of a Digital Factory to standardize product discovery and deliver a unified omnichannel B2B experience across its global operating companies. BloomReach Discovery, an Application, Web and Enterprise Search product, was selected to provide Search, Merchandising, Recommendations and Pathways and is being rolled out across Sonepar’s brands worldwide.
The implementation focused on configuring the Search, Merchandising, Recommendations and Pathways modules to centralize relevance management and merchandising logic. Configuration work emphasized relevance tuning, centralized merchandising rulesets, recommendation configuration and curated Pathways to support B2B buying journeys and standardized product discovery.
Deployment is organized as a shared Digital Factory platform provisioned for Sonepar’s operating companies and brand sites, supporting omnichannel digital touchpoints and consistent discovery behavior. The rollout is planned as a phased, multi year program across global brands to align search relevancy and merchandising practices.
Governance centers on centralizing merchandising controls and standardizing discovery workflows, while enabling local brand teams to apply contextual configuration where required. The stated objectives are improving search relevancy, centralizing merchandising and increasing digital market share over the multi year rollout.
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Wolseley UK | Distribution | 5000 | $2.2B | United Kingdom | BloomReach Inc. | BloomReach Discovery | Application, Web and Enterprise Search | 2024 | n/a |
In 2024 Wolseley UK implemented BloomReach Discovery to modernize B2B product discovery across the UK and Ireland, using BloomReach Discovery within the Application, Web and Enterprise Search category to better serve plumbers, HVAC engineers and other trade audiences. The rollout focused on segment specific relevance and search experiences for trade customers on Wolseley’s digital channels.
The implementation emphasized AI driven relevance by segment, relevance model tuning, personalized ranking, and merchandising controls consistent with Application, Web and Enterprise Search capabilities. BloomReach Discovery was configured to deliver segment aware relevance and to surface trade specific assortments and product attributes for targeted queries.
Operational scope covered Wolseley UK and Ireland and impacted online merchandising, catalog discovery, and search led buying journeys for B2B sales channels and ecommerce teams. The deployment addressed a previously rule heavy Solr search setup by introducing machine learning driven relevance and configurability for different trade segments.
Governance centered on post launch analytics and KPI tracking, with BloomReach Discovery feeding search performance signals into ongoing relevance adjustments. Post launch reporting documented a 25 percent lift in average order value, a 24.17 pound increase in revenue per visitor and an approximately 9.6 percentage point rise in search conversion rate, outcomes used to guide continued tuning and merchandising decisions.
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