List of Botanalytics Platform Customers
San Francisco, 94114, CA,
United States
Since 2010, our global team of researchers has been studying Botanalytics Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Botanalytics Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Botanalytics Platform for Chatbots and Conversational AI include: Domino's, a United States based Retail organisation with 10700 employees and revenues of $4.71 billion, CNN Singapore, a Singapore based Professional Services organisation with 10 employees and revenues of $1.0 million, Robbie Williams United Kingdom, a United Kingdom based Media organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Botanalytics Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Botanalytics Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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CNN Singapore | Professional Services | 10 | $1M | Singapore | Botanalytics | Botanalytics Platform | Chatbots and Conversational AI | 2016 | n/a | In 2016, CNN Singapore implemented Botanalytics Platform to measure reader engagement and conversational content distribution for CNN’s Messenger bot. The Botanalytics Platform, categorized as Chatbots and Conversational AI, was used to instrument conversational interactions and support publishing and audience engagement analytics for the publisher. The implementation focused on conversational analytics modules to capture engagement metrics, conversation funnel and bottleneck analysis, and content distribution tracking. Botanalytics Platform was configured to record message events, session flows, and drop-off points so editorial teams could identify conversational bottlenecks and assess content distribution performance, a module usage pattern aligned with media and publishing engagement analytics cited by the vendor CEO. The deployment integrated directly with CNN’s Messenger bot to ingest event-level conversational data, with operational coverage oriented toward United States readership behavior. Reporting and analytics outputs were provisioned for editorial and audience engagement functions to guide content iteration, and the solution helped the publisher track engagement metrics and conversational bottlenecks in the United States. | |
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Domino's | Retail | 10700 | $4.7B | United States | Botanalytics | Botanalytics Platform | Chatbots and Conversational AI | 2016 | n/a | In 2016, Domino's deployed the Botanalytics Platform to analyze conversational ordering and pre ordering flows for its Messenger chatbot in the United States. The deployment targeted Chatbots and Conversational AI analytics to surface behavioral drop offs in the conversational funnel and to inform acquisition and ordering UX. The Botanalytics Platform implementation focused on ordering and e commerce conversational analytics, instrumenting conversation level tracking, funnel visualization, intent mapping, and message level drop off analysis to diagnose where users abandoned chatbot ordering flows. These capabilities align with typical Chatbots and Conversational AI functional modules, enabling session reconstruction, event sequencing, and conversion funnel segmentation for conversational commerce. Operational coverage was limited to the United States and centered on Domino's Messenger chatbot ordering flows, with analytics outputs used to prioritize UX changes and reduce funnel friction. The Botanalytics Platform provided analysis that identified funnel drop offs and guided improvements to acquisition and ordering UX, reflecting a focused application of Chatbots and Conversational AI for ecommerce ordering. | |
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Robbie Williams United Kingdom | Media | 10 | $1M | United Kingdom | Botanalytics | Botanalytics Platform | Chatbots and Conversational AI | 2016 | n/a | In 2016, Robbie Williams implemented the Botanalytics Platform to instrument the Robbie Williams fan chatbot. The deployment used the Botanalytics Platform within the Chatbots and Conversational AI category to capture event level engagement and to map monetization funnels supporting celebrity marketing and sales activities in the United Kingdom. The implementation focused on event tracking, funnel visualization, and retention cohort reporting, with analytic dashboards configured to trace fan journeys through engagement and purchase touchpoints. Reporting from the Botanalytics Platform was used by marketing and sales stakeholders to inform CRM driven campaigns and retention planning, aligning measurement with the CRM and marketing outcomes described by the vendor CEO. |
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