List of Business Services Platform Customers
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United States
Since 2010, our global team of researchers has been studying Business Services Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Business Services Platform for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Business Services Platform for Business Process Management include: State of West Virginia, a United States based Government organisation with 24917 employees and revenues of $13.80 billion, State of Indiana, a United States based Government organisation with 1000 employees and revenues of $250.0 million, Mississippi Secretary Of State, a United States based Government organisation with 150 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Business Services Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Business Services Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Mississippi Secretary Of State | Government | 150 | $15M | United States | Civix | Business Services Platform | Business Process Management | 2025 | n/a | In 2025, the Mississippi Secretary of State selected Civix’s Go Register Business Services Platform to modernize statewide business registration and records processing. The Business Services Platform is a Business Process Management solution delivered as a SaaS application, and the engagement explicitly includes secure historical data migration as part of the deployment strategy. The implementation consolidates functions that were previously spread across multiple applications, covering Corporations, UCC, Securities, PreNeed/Perpetual Care Cemeteries, Public Records, Revenue Receipting, and Examinations/Investigations. Configuration work centers on e‑filing intake, workflow orchestration, case management for examinations and investigations, automated form validation and routing, records indexing, and receipting workflows aligned to state fee schedules. Operational coverage for the Business Services Platform is statewide in Mississippi, focused on business registration and public records processing for filers and administrative staff. The delivery model is SaaS, with secure historical data migration to preserve existing records and to populate searchable registries, and the architecture emphasizes centralized processing and role based access controls for administrative and examiner users. Governance plans emphasize centralized workflow ownership and standardized filing procedures to reduce ad hoc processing variance, while rollout sequencing targets the business services domains listed for phased activation. The initiative is intended to simplify filings, reduce call volumes, and streamline workflows for filers and administrators, and will standardize operational processes across the affected business functions. | |
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State of Indiana | Government | 1000 | $250M | United States | Civix | Business Services Platform | Business Process Management | 2016 | n/a | In 2016, State of Indiana implemented Civix's Business Services Platform to power INBiz, the state’s one-stop business portal for registration, filings, and compliance. The Business Services Platform deployment is classified in the Business Process Management category and centralized business registration workflows onto a single online channel. The Business Services Platform deployment configured modules for business registration intake, filings management, and compliance tracking, leveraging Business Process Management capabilities such as form orchestration, workflow rules, and status tracking. Vendor materials cite INBiz as an award-winning example of the Business Services Platform implementation, and the portal increased online filing adoption according to those sources. Operational coverage focused on Indiana’s business registration and commerce processes, providing a unified channel for filings and regulatory interactions across state agencies. The implementation served external filers and internal business services teams responsible for registrations, case handling, and compliance administration. Governance emphasized centralizing business services workflows and standardizing filing processes to improve cross-agency coordination and consistent case management. INBiz received digital government recognition noted by Civix, positioning the Business Services Platform as a reference deployment in state-level Business Process Management implementations. | |
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State of West Virginia | Government | 24917 | $13.8B | United States | Civix | Business Services Platform | Business Process Management | 2020 | n/a | In 2020, Civix implemented the cloud-based Business Services Platform for the State of West Virginia, delivering a Business Process Management solution to move multiple licensing and registration workflows online. The deployment targeted enterprise licensing and registration processes administered by the West Virginia Secretary of State, including notaries, charities, scrap metal dealers, private investigators and related regulated registrations. The Business Services Platform was configured with public-facing application intake and form-driven online submissions, workflow orchestration for intake review and approval, and centralized case management to reduce manual paper handling. Configuration and automation emphasized routed approvals, role-based access controls for clerks and reviewers, and audit-ready electronic records, reflecting common Business Process Management capabilities for government licensing. Operational coverage was statewide within the Secretary of State licensing and registration area, with governance implemented through rules-based workflows and administrative controls to standardize review and issuance processes. The project reduced in-person visits, improved staff efficiency, and helped maintain services during pandemic shutdowns, as described in the vendor case study. |
Buyer Intent: Companies Evaluating Business Services Platform
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