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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of C3 AI Smart Lending Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bank of America Banking and Financial Services 211000 $101.9B United States C3.ai C3 AI Smart Lending Loan Management 2021 n/a
In 2021, Bank of America is inferred to have provisioned C3 AI Smart Lending for Loan Management as an extension of its broader C3.ai Financial Services deployments. This inference is grounded in public disclosures that Bank of America deployed multiple C3.ai applications to deliver customer insights and workflow recommendations to liquidity product specialists and treasury sales officers. Configuration emphasis for C3 AI Smart Lending in a Loan Management context is likely on customer insights and model-driven workflow recommendations, including credit decisioning, loan origination support, automated underwriting rules, and portfolio monitoring capabilities. The C3 AI Smart Lending application name suggests integrated decisioning workflows and analytics, consistent with Loan Management functional terminology such as risk scoring, policy orchestration, and recommendation engines. Public reporting shows C3.ai applications at Bank of America support 500+ daily users in the United States and improve treasury and finance decisioning, so operational coverage for C3 AI Smart Lending is inferred to concentrate on U.S. treasury and corporate lending workflows and front-office lending officers. Architecturally the implementation is consistent with cloud-hosted C3.ai deployments that ingest internal customer, transaction, and market data to produce real-time recommendations for liquidity product specialists and treasury sales officers. C3.ai does not publicly list a Smart Lending implementation for Bank of America, therefore stated Smart Lending usage is inferred from the bank's deployment of related C3.ai cash management and securities lending applications. Governance emphasis for the inferred deployment would align with model governance, data stewardship, and workflow change management inside treasury and finance functions, and public disclosures explicitly link the broader C3.ai suite to improved treasury and finance decisioning at Bank of America.
FIS Global Professional Services 44000 $10.7B United States C3.ai C3 AI Smart Lending Loan Management 2022 n/a
In 2022, FIS implemented C3 AI Smart Lending within its Loan Management portfolio as a commercial lending solution developed in partnership with C3.ai and announced in March 2022. The deployment targets global commercial lending and positions C3 AI Smart Lending to accelerate credit decisioning and underwriting workflows for institutional credit teams. The implementation centers on embedding C3.ai predictive models into FIS credit decision and underwriting flows, delivering model-driven credit decisioning, automated underwriting workflows, and decision orchestration capabilities. Configuration emphasis included model scoring pipelines, rule orchestration for credit policy enforcement, and automation of downstream loan management handoffs consistent with Loan Management functional terminology. Integration work focused on operationalizing model inputs from loan application data and internal FIS commercial lending data repositories, and on routing model outputs into credit operations and finance workflows. The scope is explicitly commercial lending and credit origination, impacting finance, credit underwriting, and loan operations across FIS commercial product lines, with program visibility provided via the FIS product write-up announced in March 2022. Per the FIS product write-up, outcomes called out include substantial reductions in approval time, cited as up to approximately 85 percent, and improvements in approval precision. Those outcomes are presented by FIS as benefits of the C3 AI Smart Lending implementation in its Loan Management offering.
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FAQ - APPS RUN THE WORLD C3 AI Smart Lending Coverage

C3 AI Smart Lending is a Loan Management solution from C3.ai.

Companies worldwide use C3 AI Smart Lending, from small firms to large enterprises across 21+ industries.

Organizations such as Bank of America and FIS Global are recorded users of C3 AI Smart Lending for Loan Management.

Companies using C3 AI Smart Lending are most concentrated in Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.

Companies using C3 AI Smart Lending are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of C3 AI Smart Lending across Americas, EMEA, and APAC.

Companies using C3 AI Smart Lending range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 100%.

Customers of C3 AI Smart Lending include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified C3 AI Smart Lending customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.