List of CallFire IVR Customers
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Since 2010, our global team of researchers has been studying CallFire IVR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CallFire IVR for Interactive Voice Response (IVR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CallFire IVR for Interactive Voice Response (IVR) include: Moveon.Org Political Action, a United States based Non Profit organisation with 50 employees and revenues of $5.0 million, Quesgen Systems, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million, Equality California, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CallFire IVR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CallFire IVR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Equality California | Professional Services | 10 | $1M | United States | CallFire | CallFire IVR | Interactive Voice Response (IVR) | 2008 | n/a | In 2008 Equality California implemented CallFire IVR to support political outreach and volunteer call center efforts during the Prop 8 period. The vendor blog names Equality California as a featured political client, indicating use of CallFire’s cloud call and IVR services in campaign operations. CallFire IVR, categorized as Interactive Voice Response (IVR), was applied to business functions including voter contact, volunteer coordination and outbound campaign calling. The deployment emphasized cloud-hosted IVR and outbound calling capabilities, using automated voice broadcasting, menu-driven call flows and call routing to orchestrate large-scale voter contact and agent-assisted callbacks. Operational workflows were aligned with campaign outreach and volunteer management, with IVR menus and routing configured to support scripted outreach, automated callbacks and live agent handoffs during volunteer and call center activities. | |
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Moveon.Org Political Action | Non Profit | 50 | $5M | United States | CallFire | CallFire IVR | Interactive Voice Response (IVR) | 2008 | n/a | In 2008, Moveon.Org Political Action implemented CallFire IVR to capture volunteer reports and field activity for political campaigns. Moveon.Org Political Action deployed CallFire IVR under the Interactive Voice Response (IVR) category to provide a centralized call-in channel for volunteers across the United States, connecting caller inputs to campaign operations and reporting workflows. The implementation concentrated on call-in reporting workflows, using voice prompts and keypad response capture to record structured volunteer inputs and campaign event reports. CallFire IVR delivered fast scalability to absorb peaks in outbound and inbound call volume, and the deployment included real-time export of results so campaign teams could ingest incoming data into campaign data workflows and political CRM processes. Operational coverage focused on volunteer networks and field operations across the U.S., shifting distributed volunteer reporting to a centralized IVR intake pipeline. Governance and process changes embedded the CallFire IVR data exports into campaign staff workflows, providing near real-time visibility for action, and the case notes state that real-time exports enabled Moveon.Org Political Action to view and act on campaign data quickly. | |
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Quesgen Systems | Professional Services | 10 | $1M | United States | CallFire | CallFire IVR | Interactive Voice Response (IVR) | 2012 | n/a | In 2012 QuesGen Systems deployed CallFire IVR to run text to voice surveys supporting OneWorld Health’s medical research in developing nations, with an example deployment referenced in India. The engagement used the Interactive Voice Response (IVR) platform to collect and aggregate participant responses for clinical research workflows. CallFire IVR was configured to deliver automated call flows, voice prompts and DTMF response capture aligned to survey scripts, and the CallFire team delivered the IVR user interface in under two weeks. The implementation provided real time reporting to researchers, enabling immediate visibility into incoming survey responses and centralized aggregation of participant data. Operational coverage focused on clinical research field collection and researcher access to survey results, with deployment activity referenced in India and use by OneWorld Health research teams. The architecture rested on CallFire’s hosted IVR platform, with survey orchestration and reporting provided through the CallFire IVR interface. Rollout governance emphasized rapid provisioning and scripted survey execution to support time sensitive medical research, and the quick delivery timeline enabled researchers to begin receiving aggregated responses without extended onboarding. The implementation enabled rapid aggregation of participant responses and real time reporting to researchers as described in the case study. |
Buyer Intent: Companies Evaluating CallFire IVR
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