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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Canam Proven OnSite Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
BluSky Restoration Contractors Construction and Real Estate 800 $100M United States Canam Systems Canam Proven OnSite Customer Support 2023 n/a In 2023 BluSky Restoration Contractors implemented Canam Proven OnSite as a Customer Support application to manage customer-facing workflows and streamline job management across its U.S. locations. The implementation was positioned to centralize customer communication capabilities within the PSA environment to improve claim handling and standardize status reporting. Canam Proven OnSite deployment focused on core PSA capabilities including job management, operations coordination, and customer-facing communications, with configuration to capture field updates and propagate them into office workflows. The application was used to instrument field-to-office updates, support scheduling and dispatch workflows, and provide consistent customer notifications as part of the Customer Support functionality. Operational coverage spanned BluSky field operations, claims processing teams, and customer service functions across the United States, with governance emphasis on data consistency and accuracy. The rollout aimed to unify field data capture and office-side operations to deliver a more consistent claim experience and better customer service across its U.S. locations.
Puroclean Construction and Real Estate 2 $1M Canada Canam Systems Canam Proven OnSite Customer Support 2023 n/a In 2023 PuroClean implemented Canam Proven OnSite through PSA by Canam Systems to modernize claim management, customer service, production, and finance workflows across its Canadian franchise network. The deployment emphasized Customer Support capabilities within the PSA suite and targeted franchise operations across Canada, aligning field service communications with claims and finance workflows. Implementation scope covered franchise-level configuration of customer-facing communication flows and production handoffs to standardize service execution and reporting. Canam Proven OnSite is inferred to serve as the PSA customer communication and portal layer to provide real-time updates and increase accuracy across claims, an inference drawn from the vendor partnership announcement. Functional modules and capabilities described include claim management, customer service portals, production scheduling handoffs, and finance workflow alignment, configured at the network level to create a more cohesive claims ecosystem. Governance attention focused on standardizing workflows and data handoffs between field technicians, franchise operations, and finance teams to improve coordination across the Canadian franchise footprint.
Steamatic Canada Professional Services 100 $10M Canada Canam Systems Canam Proven OnSite Customer Support 2023 n/a In 2023 Steamatic Canada began implementing Canam Proven OnSite in a Customer Support capacity to standardize claim management, operations, and customer service across its Canadian locations. The initiative is described as an ERP driven solution from vendor Canam Systems targeting end to end workflows for restoration and remediation services, and the deployment scope is national across Canada. Configuration work for Canam Proven OnSite centers on claim lifecycle management, customer communication channels and a customer portal, inferred from the published portal functionality. Document management and content workflows are being configured to support bilingual documentation in English and French, with explicit goals to eliminate duplicate records and aligned service notes. The implementation is also expected to include scheduling and operations coordination capabilities consistent with PSA and Customer Support applications to align field activities with central operations. Governance and rollout emphasize consolidation of fragmented workflows into ERP driven processes, centralizing claim intake and customer interactions, and enforcing bilingual documentation controls across sites. The vendor Canam Systems is positioned as the application provider for Canam Proven OnSite and deployment governance focuses on process standardization, data hygiene to remove duplication, and controls intended to improve timeliness and accuracy in Canada. Stated program goals include elimination of duplication, support for EN FR documentation, and improved timeliness and accuracy of customer service and claim handling.
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