List of Capital One Lockbox Customers
McLean, 22102, VA,
United States
Since 2010, our global team of researchers has been studying Capital One Lockbox customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Capital One Lockbox for AR Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Capital One Lockbox for AR Automation include: RoadOne Intermodal Logistics, a United States based Transportation organisation with 1000 employees and revenues of $160.0 million, Ciampa Organization, a United States based Construction and Real Estate organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Capital One Lockbox, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Capital One Lockbox customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ciampa Organization | Construction and Real Estate | 50 | $5M | United States | Capital One | Capital One Lockbox | AR Automation | 2017 | n/a |
In 2017, Ciampa Organization implemented Capital One Lockbox to support accounts receivable processes for a 50 employee construction and real estate firm. The Capital One Lockbox deployment was used as an AR Automation tool to centralize check processing, remote deposit workflows, and tenant payment processing across the company's property management and accounting functions.
Operational capabilities implemented included vendor invoice tracking, remote deposit capture of checks, batch tracking of rejected or bounced checks, and tracing checks to verify deposits into the correct company entities. The implementation supported exception handling for bounced checks and tenant disputes over rent bills and statements, and enabled reconciliation workflows and cash application verification consistent with AR Automation functional expectations. Operational scope covered accounting and property management teams managing vendor payments and tenant collections, with process controls for batch tracking and deposit verification recorded in Capital One Lockbox.
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RoadOne Intermodal Logistics | Transportation | 1000 | $160M | United States | Capital One | Capital One Lockbox | AR Automation | 2019 | n/a |
In 2019 RoadOne Intermodal Logistics implemented Capital One Lockbox as an AR Automation solution to centralize lockbox and deposit processing for its Accounts Receivable function at the Randolph, MA site. The deployment targeted day to day cash application activities and mailroom to AR imaging workflows used by cash application and collections teams.
Capital One Lockbox was configured to support core AR Automation capabilities including automated lockbox ingestion, ACH and local deposit application, remittance capture and automated matching, exception routing for unapplied cash, and batch reconciliation of AR activity. Configuration emphasized image capture and daily document scanning so physical mail and emailed remittance advices feed into the automated cash application and exception queues.
The implementation integrated Capital One Lockbox deposit and remittance feeds with the companys AR posting system TVI, enabling applied payment records and reconciled batches to flow into the general AR ledger. Operational coverage explicitly included deposit posting, reconciliation of AR batches, short or overpaid invoice notifications to collections, and ongoing synchronization between lockbox image stores and TVI posting processes.
Governance and process changes formalized responsibilities for roles such as Cash Application Specialist and AR receptionist, who process and apply ACH, lockbox and local deposits, reconcile AR batches, print sort scan and distribute invoices, and communicate with customers on missing remittance advice. Daily operational procedures and exception workflows were established to route discrepancies to collections and to maintain a consistent scan and imaging cadence for incoming remittance documentation.
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Buyer Intent: Companies Evaluating Capital One Lockbox
- Alvarez & Marsal, a United States based Professional Services organization with 10000 Employees
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