List of Charles Taylor Aegis Claims Management Customers
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Since 2010, our global team of researchers has been studying Charles Taylor Aegis Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Charles Taylor Aegis Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Charles Taylor Aegis Claims Management for Insurance Claims Management include: AIG Shared Services (M) Sdn Bhd, a Malaysia based Insurance organisation with 2500 employees and revenues of $2.00 billion, Wisconsin Milwaukee County, a United States based Government organisation with 4400 employees and revenues of $1.01 billion, Wisconsin County Mutual, a United States based Insurance organisation with 25 employees and revenues of $25.0 million, Community Insurance Corporation, a United States based Insurance organisation with 50 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Charles Taylor Aegis Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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AIG Shared Services (M) Sdn Bhd | Insurance | 2500 | $2.0B | Malaysia | Charles Taylor | Charles Taylor Aegis Claims Management | Insurance Claims Management | 2014 | n/a | In 2014, AIG Shared Services (M) Sdn Bhd implemented Charles Taylor Aegis Claims Management as an enterprise Insurance Claims Management solution to consolidate claims operations within its Malaysian shared services center. The Charles Taylor Aegis Claims Management deployment established a centralized platform for claims intake and adjudication workflows, document management, and claims lifecycle tracking to support the companys claims processing function. Configuration work focused on standard Insurance Claims Management capabilities including automated workflow orchestration for assignment and approvals, electronic document capture and repository, case-level reserve tracking, and operational reporting to support claims handlers and supervisors. The implementation emphasized role based access and workflow governance to align with existing claims operating procedures, and operational teams reported hands on experience with both Oneclaim and Aegis systems during and after the rollout, indicating practitioner familiarity with claims processing tooling. | |
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Community Insurance Corporation | Insurance | 50 | $20M | United States | Charles Taylor | Charles Taylor Aegis Claims Management | Insurance Claims Management | 2000 | n/a | In 2000, Community Insurance Corporation implemented Charles Taylor Aegis Claims Management. The deployment targeted Insurance Claims Management needs and Aegis Corporation, now part of Charles Taylor, administers claims and risk services for school districts, cities and other public entities in Wisconsin. Charles Taylor Aegis Claims Management was configured to provide core claims administration and loss control capabilities, delivering claims intake, adjudication support, and risk management tooling consistent with Insurance Claims Management workflows. The implementation emphasized claims administration modules and loss control services, enabling standardized processing and structured data capture for insured assets. Operational delivery was handled by Aegis as the administrator for Community Insurance Corporation, covering member organizations in Wisconsin including school districts and municipal entities. Business functions affected include claims administration, enterprise risk management, and insured-asset valuation, with the application serving as the primary system for claims handling and loss-control coordination. Governance and process changes accompanied the rollout, with Aegis delivering claims administration and loss-control services and reducing manual processes through system-driven workflows. The program explicitly reported improved insured-asset valuation and enhanced claims outcomes as part of the Aegis service delivery model. | |
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Wisconsin County Mutual | Insurance | 25 | $25M | United States | Charles Taylor | Charles Taylor Aegis Claims Management | Insurance Claims Management | 2000 | n/a | In 2000 Wisconsin County Mutual adopted Charles Taylor Aegis Claims Management in the Insurance Claims Management category. Aegis Corporation acts as the general administrator and claims manager for Wisconsin County Mutual, providing public entity and municipal claims management services across the United States. The Charles Taylor Aegis Claims Management implementation centers on property risk tooling and structured claims processing workflows, with RiskStar deployed for property risk assessment and underwriting data enrichment. Functional capabilities implemented include structured claims intake, claims adjudication workflow orchestration, risk scoring for property exposures, and renewal processing support to improve policyholder data accuracy and underwriting inputs. Operationally Aegis administers claims on behalf of County Mutual members, embedding RiskStar outputs into the claims handling lifecycle and aligning adjudication decisions with property risk insights. The deployment scope focuses on public entity and municipal lines, with Aegis managing day to day claims administration and coordinating member-facing processes for Wisconsin County Mutual. Governance was centralized under Aegis claims management, which standardized workflow templates, data capture standards, and renewal processing rules across County Mutual membership. The arrangement explicitly improved data accuracy, renewal processing, and overall claims handling outcomes as part of the Charles Taylor Aegis Claims Management engagement. | |
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Government | 4400 | $1.0B | United States | Charles Taylor | Charles Taylor Aegis Claims Management | Insurance Claims Management | 2003 | n/a |
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