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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of CITS CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Haryana State Agricultural Marketing Board India Government 90 $66M India Construe IT Solutions CITS CRM CRM 2017 n/a In 2017, Haryana State Agricultural Marketing Board India implemented CITS CRM, engaging Construe IT Solutions to provide CRM and digital services aimed at improving stakeholder engagement and market-committee communications. The deployment is categorized under CRM and was scoped to manage stakeholder records, communication logs, and market-committee contact directories to support the board's outreach and coordination functions across Haryana. Configuration focused on CRM and web solution capabilities, with inferred modules for contact management, communication workflow automation, issue tracking, and a web-facing interface for market-committee access consistent with Construe IT Solutions CRM services. Architecture details are not published, however the implementation narrative indicates a centralized CITS CRM instance with role based access for administrative staff and committee users, and governance workstreams that standardized communications and committee workflows during rollout, with Construe IT Solutions listed as the engaged vendor for delivery.
RezNext Professional Services 168 $15M India Construe IT Solutions CITS CRM CRM 2018 n/a In 2018 RezNext engaged Construe IT Solutions to deploy CITS CRM, a CRM implemented to support customer and distribution engagement in India. The engagement framed CITS CRM as the central system for sales, distributor relationship management, and customer engagement workflows within RezNext's professional services footprint. The implementation focused on category-standard CRM capabilities, with configuration of contact and account management, opportunity and pipeline management, distribution channel profiles, case management, and dashboarding and reporting. Construe IT Solutions public profile highlights SugarCRM expertise, which suggests the CITS CRM deployment likely leveraged SugarCRM modules and configuration patterns such as role based access, workflow automation, and custom entity design to map RezNext customer lifecycles. Operational scope emphasized customer and distribution engagement across India, impacting sales, partner management, and customer success functions. Construe IT Solutions delivered the configuration, data model design, and process alignment to centralize customer and distributor records and standardize interaction tracking. Governance and rollout were organized around CRM best practices, including defined user roles, workflow ownership, and staged adoption to align distributor engagement processes and sales workflows. The narrative positions CITS CRM as RezNext Company CRM for customer and distribution management, implemented and configured by Construe IT Solutions in 2018.
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