List of Civica Keystone Asset Management Customers

Civica UK

2 Burston Road,,
London, SW15 6AR,
United Kingdom

https://www.civica.co.uk/

44 20 7760-2896

Professional Services

2242

$313M

Since 2010, our global team of researchers has been studying Civica Keystone Asset Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Civica Keystone Asset Management for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Civica Keystone Asset Management for Enterprise Asset Management include: Places for People, a United Kingdom based Construction and Real Estate organisation with 5723 employees and revenues of $1.00 billion, Bernicia Group, a United Kingdom based Construction and Real Estate organisation with 650 employees and revenues of $105.0 million and many others.

Contact us if you need a completed and verified list of companies using Civica Keystone Asset Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Civica Keystone Asset Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

Apply Filters For Customers

Filters

Logo	Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight	Insight Source
	Bernicia Group	Construction and Real Estate	650	$105M	United Kingdom	Civica	Civica Keystone Asset Management	Enterprise Asset Management	2018	n/a		In 2018, Bernicia Group implemented Civica Keystone Asset Management within its Enterprise Asset Management environment. The deployment was applied to housing stock condition processes and was active in operational teams supporting survey activity at Bernicia's Pity Me, Durham office. Civica Keystone Asset Management was configured to support the Stock Condition Survey package, with functional use cases including booking appointments, diary management for surveyors, work allocation workflows, and the ingestion of KGI files uploaded into the Keystone system. This usage profile indicates configuration of survey scheduling, field workforce coordination, and asset register update processes aligned with Enterprise Asset Management functional terminology. Operational ownership sat with the Systems & Data Services team working closely with surveyors, with administrative support handling appointment booking, allocation of survey work, file uploads, and phone queries. The implementation record includes hands-on operational support between July 2019 and November 2019 in Pity Me, demonstrating localized rollout and day to day governance around survey scheduling and KGI file handling within Civica Keystone Asset Management.
	Places for People	Construction and Real Estate	5723	$1.0B	United Kingdom	Civica	Civica Keystone Asset Management	Enterprise Asset Management	2019	n/a		In 2019 Places for People implemented Civica Keystone Asset Management as part of the Synergy Project, a £30 Million business transformation to merge seven Registered Landlord partner companies into a single operating model. The Civica Keystone Asset Management deployment was positioned as the Enterprise Asset Management backbone for property maintenance, program of works and property compliance across the group, supporting a portfolio of 110,000 rented or leasehold properties and serving 80,000 customer accounts and 30,000 home ownership customers across England and Scotland. This initiative was delivered alongside Salesforce Service Cloud, Field Service Lightning, Community Cloud, Civica CX and Five9 telephony components to replace IVR, CRM and customer portal capabilities and to unify core tenancy and home ownership operations. Civica Keystone Asset Management was configured to support core functional modules including property maintenance management, tenancy management, home ownership management, customer account management with debt recovery and tenancy enforcement workflows, program of works scheduling, property sales processing and specialist support for vulnerable customers. Business analysts produced standardized to be processes using BPMN2 and authored 220 business processes and associated user stories with acceptance criteria and business rules, ensuring the application configuration aligned to consolidated operating procedures. The implementation narrative explicitly connects Civica Keystone Asset Management Enterprise Asset Management to housing operations, tenancy enforcement and compliance management as primary business functions. The program orchestrated multi-supplier integrations and delivery activities with IBM, Civica and Avaya to support system build phases, and integrated Civica Keystone Asset Management with Salesforce modules and Five9 telephony to enable end to end customer engagement, field service execution and contact center routing. Azure DevOps was established as the traceability and delivery platform, creating work items to track products, decisions, risks, issues and actions, while Microsoft Project provided milestone planning and program level schedules. E2E diagrams and page turn walkthroughs were used to clarify interactions between Civica Keystone Asset Management and adjacent systems during design discovery workshops. Governance and process transformation were delivered through restructuring the Business Process Team into functional workstreams, reauthoring processes from seven separate landlord variants into standardized group wide processes, and conducting peer reviews and stakeholder sign off for all artifacts. Regulatory divergence between England and Scotland was researched and modelled, and legislative differences were documented within process maps and user stories to ensure compliance requirements were captured for the single operating model. Regular management reporting and facilitated workshops provided transparency to suppliers and stakeholders and supported readiness for the system design and build phases. The implementation was accountable for quality and stakeholder alignment, with documented sign off and renewed stakeholder engagement achieved through communication channels and targeted workstream focus. Civica Keystone Asset Management was therefore central to the Synergy Project target operating model, enabling consolidated Enterprise Asset Management and integrated customer and field service workflows across the Places for People group.

Showing 1 to 2 of 2 entries

Buyer Intent: Companies Evaluating Civica Keystone Asset Management

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Civica Keystone Asset Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Civica Keystone Asset Management for Enterprise Asset Management include:

Enables It, a United Kingdom based Professional Services organization with 31 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Filters

Logo	Company	Industry	Employees	Revenue	Country	Evaluated
No data found