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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of ClickChat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
ClickChat Professional Services 12 $1M Russia ClickChat ClickChat Chatbots and Conversational AI 2024 n/a In 2024, ClickChat implemented ClickChat, a Chatbots and Conversational AI application, as a web-embedded conversational interface on its corporate website in Russia. The deployment is a customer-facing widget tied to a cloud-hosted conversational engine, sized for a small professional services firm of 12 employees and focused on real-time site engagement and lead capture. Implementation scope centers on the public website, routing visitor interactions through the ClickChat application to automate initial inquiries and FAQ responses. ClickChat configured conversational flows, intent recognition, slot filling, and canned answer libraries consistent with Chatbots and Conversational AI functional patterns, with administrative controls for content editing and intent training maintained by operations and marketing. The ClickChat deployment includes session transcript capture and analytics dashboards for conversational monitoring and iterative tuning, and it implements fallback handling and contact capture to escalate complex requests to human follow up. Governance is described as lightweight, oriented around content updates and conversational model retraining, with rollout limited to the corporate site rather than broader multi-site or multi-department automation.
Nuxt.cloud Professional Services 50 $5M United Kingdom ClickChat ClickChat Chatbots and Conversational AI 2024 n/a In 2024, Nuxt.cloud deployed ClickChat on its website using Chatbots and Conversational AI to provide front-end conversational engagement for its professional services offering. Nuxt.cloud is a United Kingdom based professional services firm with about 50 employees, and the implementation focuses on web-based customer engagement rather than internal platform modernization. The ClickChat implementation centers on an embedded website chat widget and standard Chatbots and Conversational AI capabilities, including automated conversational workflows, knowledge base driven responses, session routing and lead capture forms. Configuration work emphasized conversation flows and content authoring, aligning responses to service pages and common client inquiries, while maintaining the ClickChat application as the primary customer-facing conversational layer. Operational ownership sits with Nuxt.cloud marketing and client-facing teams, who manage conversation content and escalation rules, and the rollout scope is the public website where ClickChat is embedded. Instrumentation for conversation logs and handoff workflows is implied by the category and supports customer support and sales functions, with governance centered on content updates and conversational workflow versioning rather than platform integration with enterprise back-end systems.
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