List of ClickConnector Unibox Customers
Colombo, ,
Sri Lanka
Since 2010, our global team of researchers has been studying ClickConnector Unibox customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ClickConnector Unibox for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ClickConnector Unibox for Customer Support include: Nu Interactive Media, a United States based Media organisation with 15 employees and revenues of $2.0 million, Valk Systems, a United States based Professional Services organisation with 15 employees and revenues of $2.0 million, ClickConnector, a Sri Lanka based Professional Services organisation with 10 employees and revenues of $1.0 million, Businesserfolg, a Germany based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ClickConnector Unibox , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ClickConnector Unibox customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Businesserfolg | Professional Services | 10 | $1M | Germany | ClickConnector | ClickConnector Unibox | Customer Support | 2023 | n/a | In 2023, Businesserfolg implemented ClickConnector Unibox on its website as a Customer Support application. ClickConnector Unibox was deployed as a cloud hosted web widget embedded in the company site to route inbound customer inquiries to a small internal support team. The ClickConnector Unibox implementation includes category aligned capabilities such as live chat, ticketing and knowledge base workflows, configured routing rules, canned response templates and automated case creation to support customer service and sales support functions. Operational governance was implemented with administrative controls for a single site in Germany, role based access for the companys core team of approximately 10 employees and workflow rules for triage and escalation. The configuration emphasized web channel handling and email capture to consolidate customer communications across client facing staff while instrumenting ClickConnector Unibox for day to day client services and support operations on Businesserfolg's public website. | |
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ClickConnector | Professional Services | 10 | $1M | Sri Lanka | ClickConnector | ClickConnector Unibox | Customer Support | 2024 | n/a | In 2024, ClickConnector implemented ClickConnector Unibox, using the Customer Support application as an embedded web widget on its public website. The deployment is browser based and oriented to a small professional services firm in Sri Lanka with 10 employees, centralizing client contact flows onto the website to capture inquiries and route them into a single support surface. ClickConnector Unibox is configured to provide core Customer Support functionality such as live chat interactions, ticket capture and a unified message inbox, reflecting standard support workflows for small teams. Operational coverage is across client services and sales functions, with shared inbox handling, ticket assignment workflows and escalation paths to senior staff, providing a lightweight, web‑embedded support layer directly tied to the company website. | |
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Nu Interactive Media | Media | 15 | $2M | United States | ClickConnector | ClickConnector Unibox | Customer Support | 2024 | n/a | In 2024, Nu Interactive Media deployed ClickConnector Unibox as a Customer Support application on its public website. The implementation places ClickConnector Unibox at the front of the company customer engagement stack for a 15 person media firm, centralizing inbound web inquiries and live interactions into a single support entry point. This configuration links the application name directly to web-based support and digital engagement workflows for the organization. ClickConnector Unibox was implemented as an embedded website widget delivering live chat and unified inbox handling consistent with Customer Support category functionality. Configuration focused on conversation capture, session transcripts, canned responses and routing rules to direct inquiries to the small in-house support and editorial teams. The implementation uses the ClickConnector Unibox application to provide persistent message history for asynchronous follow-up and agent handoff. Deployment was executed as a site level activation with client side widget installation and administrative configuration of teams, channels and access controls. Operational governance emphasizes agent routing, message triage and content moderation workflows tied to the customer support and audience engagement functions. Training and onboarding were scoped to the compact support team to sustain daily operations through the ClickConnector Unibox application. | |
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Professional Services | 15 | $2M | United States | ClickConnector | ClickConnector Unibox | Customer Support | 2024 | n/a |
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