Colombo, ,
Sri Lanka
ClickConnector Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ClickConnector and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ClickConnector employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ClickConnector has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2016, Slack Connect for Collaboration in 2022, ClickConnector Unibox for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ClickConnector is running and its propensity to invest more and deepen its relationship with GoDaddy , Amazon Web Services (AWS) , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ClickConnector revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ClickConnector intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| ClickConnector | Legacy | ClickConnector Unibox | Customer Support | CRM | n/a | 2024 | 2024 | In 2024, ClickConnector implemented ClickConnector Unibox, using the Customer Support application as an embedded web widget on its public website. The deployment is browser based and oriented to a small professional services firm in Sri Lanka with 10 employees, centralizing client contact flows onto the website to capture inquiries and route them into a single support surface. ClickConnector Unibox is configured to provide core Customer Support functionality such as live chat interactions, ticket capture and a unified message inbox, reflecting standard support workflows for small teams. Operational coverage is across client services and sales functions, with shared inbox handling, ticket assignment workflows and escalation paths to senior staff, providing a lightweight, web‑embedded support layer directly tied to the company website. | |
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Marketing Automation, Sales Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2019 | 2019 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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