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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Cliengo Chatbot Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Aceros Del Toro Manufacturing 766 $195M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2021 n/a In 2021, Aceros Del Toro implemented Cliengo Chatbot on their website. Cliengo Chatbot, deployed as part of the Chatbots and Conversational AI category, was embedded to provide on-site conversational interfaces for customer inquiries and structured lead capture. Deployment scope was the corporate website, where the Cliengo Chatbot widget handles initial visitor engagement and routes conversational interactions into existing sales and customer service workflows. Functional capabilities implemented reflect common Chatbots and Conversational AI patterns, including automated FAQ handling, conversational lead qualification, and form handoff for human follow up. Governance and process alignment emphasized web content ownership and intake procedures to ensure conversations are captured and assigned to operational teams.
Aceros Y Troquelados Del Norte Manufacturing 93 $5M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2021 n/a In 2021, Aceros Y Troquelados Del Norte implemented Cliengo Chatbot on its corporate website. Cliengo Chatbot is deployed as a Chatbots and Conversational AI application to support online customer engagement and lead capture for sales and customer service functions at the 93 person manufacturing firm based in Mexico. Deployment is implemented as an embedded website chat widget with configuration of conversational flows, automated response scripting, and lead capture fields consistent with Chatbots and Conversational AI capabilities. The Cliengo Chatbot configuration is managed via the vendor console and is positioned to route inquiries into the company’s existing contact channels such as email and phone, and to provide structured qualification prompts for inbound visitors. Operational ownership is concentrated in commercial and customer service teams, with the chatbot handling first contact routing and scripted FAQ interactions while human agents handle escalations.
Acertramex Distribution 15 $2M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2019 n/a In 2019, Acertramex implemented Cliengo Chatbot on its public website. The Cliengo Chatbot was deployed as a front‑end conversational layer classified under Chatbots and Conversational AI, providing automated visitor engagement and lead capture for the distribution business. Deployment focused on the web channel, embedding the Cliengo Chatbot widget across key site pages to intercept prospect inquiries and support self‑service information requests. Configuration included conversational flows, automated FAQ responses, and conversational forms for basic lead qualification, with the Cliengo Chatbot capturing contact data and routing inquiries to the company contact channels. The implementation addressed marketing and sales touchpoints and enabled handoff to human agents when escalation was required. Governance and operational maintenance were structured between marketing and sales stakeholders to manage conversation scripts and content updates.
Oil, Gas and Chemicals 4 $1M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2020 n/a
Manufacturing 50 $3M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2019 n/a
Banking and Financial Services 10 $1M Singapore Cliengo Cliengo Chatbot Chatbots and Conversational AI 2021 n/a
Professional Services 3 $1M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2019 n/a
Oil, Gas and Chemicals 4 $1M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2018 n/a
Manufacturing 41 $2M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2018 n/a
Professional Services 13 $1M Mexico Cliengo Cliengo Chatbot Chatbots and Conversational AI 2021 n/a
Showing 1 to 10 of 279 entries

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