List of ClientFlow Call Recording Automation Customers
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Since 2010, our global team of researchers has been studying ClientFlow Call Recording Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ClientFlow Call Recording Automation for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ClientFlow Call Recording Automation for Call Tracking and Recording include: Credit Legal Pro South Africa, a South Africa based Banking and Financial Services organisation with 50 employees and revenues of $2.0 million, Pacifica Transportation, a United States based Transportation organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using ClientFlow Call Recording Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ClientFlow Call Recording Automation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Credit Legal Pro South Africa | Banking and Financial Services | 50 | $2M | South Africa | Clientflow | ClientFlow Call Recording Automation | Call Tracking and Recording | 2020 | n/a | In 2020, Credit Legal Pro South Africa implemented ClientFlow Call Recording Automation, deploying the application as Call Tracking and Recording to support client intake and case management at the firm. The deployment leveraged ClientFlow's CRM to centralize client intake and case workflows for a 50-employee debt and credit-legal services provider operating in South Africa. Implementation centered on ClientFlow Call Recording Automation features that attach call recordings to client files and case records, enabling audio capture and storage linked to CRM records. Configuration emphasized call recording automation and case workflow setup to maintain a consolidated client file that aggregates intake data, call assets, and case notes, consistent with Call Tracking and Recording functional patterns. Call metadata such as timestamps and caller identifiers were recorded against client records to improve file-level traceability. Operational coverage included client intake, legal case teams, and client services, with the CRM and call recording features used to improve client onboarding and tracking. Governance adjustments standardized intake workflows and required association of recorded calls with case files to support auditability and case continuity while embedding call capture into daily intake and case management processes. | |
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Pacifica Transportation | Transportation | 10 | $2M | United States | Clientflow | ClientFlow Call Recording Automation | Call Tracking and Recording | 2021 | n/a | In 2021, Pacifica Transportation implemented ClientFlow Call Recording Automation for Call Tracking and Recording to support customer service, operations, and compliance functions across its United States operations. The deployment was positioned to centralize voice capture for customer-facing teams and dispatch workflows, aligning recorded interactions with standard operational oversight and quality assurance processes. ClientFlow Call Recording Automation was configured to deliver continuous inbound and outbound call recording, automated call tagging and metadata capture, searchable recording storage, configurable retention policies, and role based access controls for auditors and supervisors. The implementation included transcript indexing and timestamped call markers to support QA review, agent coaching, and incident reconstruction workflows that are typical for Call Tracking and Recording solutions. Architecturally the solution was implemented as a cloud hosted capture and storage layer with a centralized administration console, per user permissions, and configurable governance settings for retention and access. Rollout included policy and workflow updates for call handling and recording review, explicit governance around recording retention and access, and operational handoffs to customer service and operations managers for ongoing oversight. |
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