List of Cloud Coach PSA Customers
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Since 2010, our global team of researchers has been studying Cloud Coach PSA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cloud Coach PSA for Professional Services Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cloud Coach PSA for Professional Services Automation include: Wellstar Health System, a United States based Healthcare organisation with 30000 employees and revenues of $6.60 billion, Veracode, a United States based Professional Services organisation with 740 employees and revenues of $82.0 million, Net Health Systems, a United States based Professional Services organisation with 600 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Cloud Coach PSA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cloud Coach PSA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Net Health Systems | Professional Services | 600 | $80M | United States | Cloud Coach | Cloud Coach PSA | Professional Services Automation | 2020 | n/a | In 2020, Net Health deployed Cloud Coach PSA. Cloud Coach PSA, a Salesforce native Professional Services Automation application, consolidated customer onboarding, time entry, project planning and resource forecasting across Net Health's services organization in the United States. The implementation configured project templates, milestone based planning, resource forecasting views and standardized time entry workflows to support delivery operations. Cloud Coach PSA was used to centralize capacity planning and reporting, establishing a single project record model and consistent timesheet capture across services teams. The rollout replaced a fragmented OpenAir based process and was executed inside Net Health's Salesforce org, unifying project, customer and timesheet data with the existing CRM footprint. Operational coverage was focused on the services organization in the United States, encompassing onboarding, delivery management, resourcing and service reporting. Governance changes included standardized onboarding workflows and consolidated timesheet policies to drive adoption across services teams. The deployment delivered greater than 50 percent reduction in new hire onboarding time and saved approximately 3,400 hours annually on time capture while improving reporting and capacity planning. | |
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Veracode | Professional Services | 740 | $82M | United States | Cloud Coach | Cloud Coach PSA | Professional Services Automation | 2019 | n/a | In 2019, Veracode implemented Cloud Coach PSA on the Salesforce platform to standardize customer onboarding and services operations across the United States. The Cloud Coach PSA deployment addressed core Professional Services Automation needs for consolidating delivery data and automating services reporting. The implementation centralized data from multiple tools into Cloud Coach PSA and configured onboarding workflows, services delivery tracking, entitlement consumption tracking, and automated reporting pipelines. Reporting automation in Cloud Coach PSA reduced manual reporting steps, automating approximately 95 percent of reporting processes and enabling forward-looking six week visibility into services demand. Operational coverage focused on professional services and customer success functions, with the Cloud Coach PSA instance embedded in Salesforce to align opportunity and entitlement records with delivery schedules. Integrations were limited to consolidating disparate tool outputs into the Cloud Coach PSA record model, preserving a single source for services operations and consumption data. Governance changes emphasized standardized onboarding and services operations workflows, with Cloud Coach PSA driving consistent reporting cadence and demand visibility used by delivery managers and services leadership. The implementation explicitly supported increased customer consumption of purchased entitlements through entitlement tracking and forward demand signals captured inside Cloud Coach PSA. | |
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Wellstar Health System | Healthcare | 30000 | $6.6B | United States | Cloud Coach | Cloud Coach PSA | Professional Services Automation | 2019 | n/a | In 2019, Wellstar Health System deployed Cloud Coach PSA as a Professional Services Automation solution for its Enterprise Project Management Office. The rollout targeted project intake, portfolio reporting and execution across the Georgia healthcare system, replacing spreadsheets, ServiceNow, SharePoint, MS Project and Outlook for those workflows. Cloud Coach PSA was configured to standardize demand intake and project governance, establishing a unified PPM and PSA capability for intake forms, portfolio-level reporting and execution tracking. The implementation focused on EPMO workflows, enabling role-based visibility, consolidated project records and centralized status reporting. The solution was delivered via Salesforce, leveraging the Salesforce platform to host Cloud Coach PSA and consolidate data and user access within existing infrastructure. Operational coverage included the Enterprise Project Management Office and broad stakeholder groups across Wellstar's Georgia sites, aligning project intake with portfolio decision processes. Governance changes instituted formal intake gates and portfolio governance overseen by the EPMO, improving transparency and stakeholder communication while centralizing project and portfolio oversight. Cloud Coach PSA provided Wellstar Health System with a single PPM/PSA toolset to support standardized project lifecycle management across the organization. |
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