List of Cloud Turing Customers
Seoul, 04034,
South Korea
Since 2010, our global team of researchers has been studying Cloud Turing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cloud Turing for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cloud Turing for Customer Support include: On Food, a South Korea based Distribution organisation with 23 employees and revenues of $7.0 million, Junjin, a South Korea based Construction and Real Estate organisation with 10 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Cloud Turing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cloud Turing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Junjin | Construction and Real Estate | 10 | $3M | South Korea | DreamYoungs | Cloud Turing | Customer Support | 2021 | n/a | In 2021, Junjin implemented Cloud Turing from DreamYoungs on its website to provide Customer Support. The Cloud Turing deployment uses the vendor cloud SaaS and is embedded on Junjin's public site to capture web initiated inquiries and route them into a centralized support inbox. The implementation scope addresses customer facing functions for a 10 person construction and real estate firm, consolidating inquiry capture for sales, service, and field operations. Configuration work focused on administrative roles, responder assignment, canned messaging and ticket lifecycle management consistent with Customer Support workflows, with the full application name Cloud Turing appearing in the site integration. Integrations beyond the website were not specified, the operational model routes web conversations to internal users and is managed through the Cloud Turing vendor console and embedded site components. Governance was organized within the small team to assign support ownership and manage response workflows through the Cloud Turing interface. | |
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On Food | Distribution | 23 | $7M | South Korea | DreamYoungs | Cloud Turing | Customer Support | 2021 | n/a | In 2021, On Food implemented Cloud Turing as a Customer Support solution on their website. Cloud Turing was deployed as a web-embedded cloud service to capture live customer interactions and inbound support requests directly through site pages. The deployment emphasized real-time web chat and a centralized agent interface for handling site-originated inquiries. Configuration centered on Customer Support capabilities including chat-based ticket creation, a searchable knowledge base, and automated routing workflows to align inquiries with On Food's support staff. Operational scope covered online customer service activities for the distribution business, with internal workflows configured for the customer service team to triage and resolve site-sourced cases. Governance focused on standardizing response workflows and knowledge curation to ensure consistent handling of site-originated support requests. |
Buyer Intent: Companies Evaluating Cloud Turing
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