List of Cloudonix Voice Customers
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Since 2010, our global team of researchers has been studying Cloudonix Voice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cloudonix Voice for Interactive Voice Response (IVR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cloudonix Voice for Interactive Voice Response (IVR) include: National Foods, a Pakistan based Consumer Packaged Goods organisation with 989 employees and revenues of $362.0 million, Trackimo, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Cloudonix Voice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cloudonix Voice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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National Foods | Consumer Packaged Goods | 989 | $362M | Pakistan | Cloudonix | Cloudonix Voice | Interactive Voice Response (IVR) | 2017 | n/a | In 2017 National Foods implemented Cloudonix Voice, an Interactive Voice Response (IVR) application. Cloudonix Voice was deployed to provide automated inbound call handling, multi-level menu navigation, voice prompt management, and routing to human agents for retail and consumer inquiries. The implementation focused on customer-facing telephony workflows to support outlet and retail support scenarios, with configuration of IVR flows and call routing rules aligned to customer service and sales-facing use cases. The full application name Cloudonix Voice is referenced in vendor materials associated with the account. Marketing materials from Fourgen and Cloud Tenants list National Foods as a retail and food-sector tenant, and those materials indicate National Foods is likely a user of Cloud Tenants POS/retail solutions such as POS Select for outlet-level sales and inventory. Given that account profile, Cloudonix Voice deployments in comparable retail contexts are typically configured to surface store status and order lookup capabilities to callers and to hand off to POS-backed store workflows, suggesting IVR prompts and routing were aligned to outlet-level sales and customer service functions. Operational scope is centered on retail customer service and outlet support across the company, and governance emphasis would be on telephony configuration, menu versioning, and coordination with store operations teams. National Foods Cloudonix Voice Interactive Voice Response (IVR) therefore connects telephony automation to retail and customer service processes. | |
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Trackimo | Professional Services | 10 | $1M | United States | Cloudonix | Cloudonix Voice | Interactive Voice Response (IVR) | 2024 | n/a | In 2024, Trackimo integrated Cloudonix Voice as an Interactive Voice Response (IVR) solution to deliver secured in-device and in-app telephony for its NickWatch kid-focused smartwatch and companion caregiver mobile application. The deployment targeted consumer wearables with global roaming capability originating from the United States and was executed as a rapid cloud voice integration, with the live date estimated to be the same year because of the SaaS delivery model. Cloudonix Voice implemented two-way voice and SOS session capabilities embedded in-device and within the caregiver app, enabling real time voice sessions and emergency call initiation to support customer engagement and child safety. The architecture centered on cloud based voice session orchestration, secure voice channels for in-device and in-app calls, and telco interface components to support roaming voice connectivity across regions. Integrations were focused on the wearable firmware and the caregiver application call control APIs to surface voice sessions and SOS events, and operational coverage included product support and customer engagement functions for NickWatch users. Governance and rollout emphasized rapid provisioning and centralized cloud orchestration to reduce device side complexity while providing centralized control through the Cloudonix Voice service. |
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