AI Buyer Insights:

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

List of CM Mobile Service Cloud Customers

CM.com
Location
Konijnenberg 30,
Breda, 4825 BD,
Netherlands
Website
https://www.cm.com/
Phone
31 76 572 7000
Artw industry
Professional Services
Employee
930
Revenue
$300M

Since 2010, our global team of researchers has been studying CM Mobile Service Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased CM Mobile Service Cloud for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using CM Mobile Service Cloud for Customer Support include: Scapino, a Netherlands based Distribution organisation with 3500 employees and revenues of $850.0 million, Built In Services, a Netherlands based Automotive organisation with 4 employees and revenues of $711.0 million, Revolution Beauty, a United Kingdom based Retail organisation with 335 employees and revenues of $200.0 million, Lasaulec, a Netherlands based Distribution organisation with 791 employees and revenues of $200.0 million, MS Mode Netherlands, a Netherlands based Retail organisation with 2300 employees and revenues of $133.0 million and many others.

Contact us if you need a completed and verified list of companies using CM Mobile Service Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The CM Mobile Service Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Aew Paddock Motors Automotive 43 $23M United Kingdom CM.com CM Mobile Service Cloud Customer Support 2022 n/a
In 2022, Aew Paddock Motors deployed CM Mobile Service Cloud as its Customer Support application on the company website. The implementation surfaces CM Mobile Service Cloud through a web-embedded interface on paddockspares.com to capture online customer inquiries and support sessions directly from the storefront. This deployment is sized for a 43-employee automotive parts retailer and targets customer service and order support workflows across the business. Configuration centers on storefront messaging and an agent-facing console to manage real-time conversations and asynchronous support tickets, leveraging standard Customer Support capabilities such as conversation history, session routing, and query tagging for order related inquiries. Governance and operational ownership are retained internally within the support function, with configuration changes applied via the vendor management console and web integration updates, enabling Aew Paddock Motors CM Mobile Service Cloud to serve as the primary Customer Support platform for online customer engagement.
AT Retail 200 $30M Netherlands CM.com CM Mobile Service Cloud Customer Support 2013 n/a
In 2013, AT implemented CM Mobile Service Cloud on their website. The CM Mobile Service Cloud is a Customer Support application embedded as a cloud-hosted service to handle front-line customer interactions for the Netherlands-based retail site, providing web and mobile engagement directly on the ecommerce storefront. The deployment emphasizes channel capture from the website into a vendor-managed service layer, keeping front-end engagement points lightweight and web-native. Functional capabilities deployed align with standard Customer Support workflows, including a web chat widget and mobile messaging, session-level case capture, and routing into agent queues for follow up. The implementation centralized customer service processes for ecommerce and store support teams, providing agents with a single interface for website-originated inquiries and persistent customer context across sessions. Governance focused on operational ownership by the retail customer service function and configuration controls for channel routing, response templates, and agent workflow rules to support retail commerce support operations.
Beauty Plaza Retail 130 $9M Netherlands CM.com CM Mobile Service Cloud Customer Support 2021 n/a
In 2021, Beauty Plaza deployed CM Mobile Service Cloud on its website to centralize customer inquiries for its retail operations in the Netherlands. The CM Mobile Service Cloud Customer Support implementation is scoped to online customer service and e-commerce touchpoints, supporting front-line agents and the customer support function across the organization, with the application embedded in the website to capture web and mobile messaging interactions. Configuration focused on customer support workflows common to the Customer Support category, including a unified inbox for inbound web messages, automated routing and agent assignment, session-based chat handling, and knowledge base assisted responses to streamline agent interactions. Operational coverage targeted Beauty Plaza's customer service and e-commerce teams, with administrative configuration, agent role mapping, and a staged site rollout to align governance to ticket routing and agent workflow rules, all managed internally by Beauty Plaza staff.
Distribution 52 $5M Netherlands CM.com CM Mobile Service Cloud Customer Support 2021 n/a
Automotive 4 $711M Netherlands CM.com CM Mobile Service Cloud Customer Support 2021 n/a
Banking and Financial Services 25 $2M Netherlands CM.com CM Mobile Service Cloud Customer Support 2014 n/a
Retail 450 $47M Netherlands CM.com CM Mobile Service Cloud Customer Support 2021 n/a
Retail 13 $2M United States CM.com CM Mobile Service Cloud Customer Support 2021 n/a
Consumer Packaged Goods 110 $30M United States CM.com CM Mobile Service Cloud Customer Support 2017 n/a
Non Profit 7745 $93M Kuwait CM.com CM Mobile Service Cloud Customer Support 2025 n/a
Showing 1 to 10 of 54 entries

Buyer Intent: Companies Evaluating CM Mobile Service Cloud

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FAQ - APPS RUN THE WORLD CM Mobile Service Cloud Coverage

CM Mobile Service Cloud is a Customer Support solution from CM.com.

Companies worldwide use CM Mobile Service Cloud, from small firms to large enterprises across 21+ industries.

Organizations such as Scapino, Built In Services, Revolution Beauty, Lasaulec and MS Mode Netherlands are recorded users of CM Mobile Service Cloud for Customer Support.

Companies using CM Mobile Service Cloud are most concentrated in Distribution, Automotive and Retail, with adoption spanning over 21 industries.

Companies using CM Mobile Service Cloud are most concentrated in Netherlands and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CM Mobile Service Cloud across Americas, EMEA, and APAC.

Companies using CM Mobile Service Cloud range from small businesses with 0-100 employees - 46.3%, to mid-sized firms with 101-1,000 employees - 48.15%, large organizations with 1,001-10,000 employees - 5.56%, and global enterprises with 10,000+ employees - 0%.

Customers of CM Mobile Service Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified CM Mobile Service Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.