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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of COINS CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A.C. Lloyd Homes Construction and Real Estate 100 $57M United Kingdom COINS Global COINS CRM Construction CRM 2015 n/a
In 2015, A.C. Lloyd Homes implemented COINS CRM as its Construction CRM to formalize new homes sales workflows across sales, marketing and site teams. COINS CRM was deployed to support lead capture, reservation management and purchaser progression tracking for the company’s UK new homes operations. Configuration centered on sales pipeline and progression monitoring capabilities, with emphasis on lead and reservation tracking, customer contact management and marketing listing workflows. Functional capabilities implemented included valuation and listing recordkeeping, mortgage referral workflow support, complaint and enquiry handling, and standardized daily, weekly and monthly sales reporting to align with the company’s direct sales environment. Operational rollout prioritized user training and sales leadership enablement, reflecting on-site practices such as show home presentation and negotiator-led deal progression. Staff-level familiarity with Office 365, Salesforce, Reapit and other CRM systems informed training design and adoption planning, while governance emphasized data entry accountability, progression monitoring and established reporting cadences within COINS CRM.
Bennett Homes Construction and Real Estate 20 $3M United Kingdom COINS Global COINS CRM Construction CRM 2014 n/a
In 2014, Bennett Homes implemented COINS CRM as its Construction CRM to centralize sales and marketing workflows. COINS CRM was used to maintain customer records, provide a first line enquiry service to incoming leads, dispatch brochures and promotional materials, and update the company website and house sales portals in real time. The deployment was configured to support contact and lead management, enquiry triage, site visit scheduling, and marketing activity tracking, with operational responsibility located in the sales and marketing function. Marketing governance included booking adverts and liaising with an external creative agency while marketing expenditure was tracked and exported to Excel for monthly Board reporting, and CRM maintenance was an ongoing operational task. User workflows emphasized customer engagement during site tours and new build sales, and COINS CRM functioned as the primary Construction CRM application for maintaining house sales pipelines and customer interactions.
Cameron Homes Construction and Real Estate 121 $95M United Kingdom COINS Global COINS CRM Construction CRM 2017 n/a
In 2017, Cameron Homes selected COINS software and began implementing COINS CRM as a Construction CRM solution. The Staffordshire housebuilder, with 121 employees, initiated a phased deployment at the end of 2017 to align sales and operational workflows with a single vendor platform. To date, they have implemented Procurement, Subcontract Management, Construction, CVR, Financials, Payroll, House Sales CRM and Customer Care within the COINS platform. COINS CRM is used to centralize house sales CRM and customer care workflows while linking those customer records to project and financial modules. They are currently implementing Land Appraisal and will also start implementing COINS mobile apps to add additional field and customer interaction capabilities. The deployment follows a module by module sequencing approach, progressing from financials and payroll through operational construction modules into sales and post sales support. Operational coverage includes procurement, commercial, project delivery, finance, payroll and sales functions at their Staffordshire sites, with governance driven by staged activations of Construction, CVR and CRM capabilities.
Enerveo Construction and Real Estate 1100 $281M United Kingdom COINS Global COINS CRM Construction CRM 2020 n/a
In 2020 Enerveo deployed COINS CRM, a Construction CRM, as the primary customer relationship and opportunity management system across its UK and Ireland operations. The deployment aligned with a company rebrand and new ownership and was positioned to standardize business development and bid management workflows for an organization of roughly 1,100 employees. The implementation emphasized Construction CRM capabilities including opportunity pipeline management, account and contact management, activity tracking, and tender and bid tracking. Configuration prioritized structured win plans, qualification stages, and handoff checkpoints to professional estimating and infrastructure solutions teams to support work winning processes and bid writing activities. Operational coverage included Business Development, commercial and estimating teams, bid writing teams, and regional BD roles across Leeds, Manchester, Liverpool, Newcastle and national teams in the UK and Ireland. The job profile for BD roles explicitly required CRM proficiency and noted that prior COINS experience would be advantageous, indicating user-level adoption expectations and role-based access patterns for hybrid field and office users. Integrations to specific back office or ERP systems are not specified in the source material. Governance centered on pipeline discipline and cross-functional collaboration between BD and infrastructure solutions teams, with role-level responsibilities for opportunity identification and win plan ownership. Training expectations were embedded in hiring language to reinforce consistent CRM usage for customer relationship workflows and bid management, and no external implementation partner, costs, or measurable outcomes are provided in the available information.
iQ Construct Construction and Real Estate 50 $10M Australia COINS Global COINS CRM Construction CRM 2017 n/a
In 2017, iQ Construct implemented COINS CRM as its Construction CRM to establish a single integrated operational and financial platform for a commercial head contractor. The decision emphasized a full business application rather than a standalone accounting tool, with COINS CRM intended to remove reliance on outside spreadsheets and centralize business reporting and intelligence across projects. COINS CRM deployment at iQ Construct encompassed budgeting and forecasting capabilities, extended customer relationship management functionality, and a cost value reconciliation module. The cost value reconciliation CVR module was implemented as a core month end control, delivering transparent project financial performance and enabling live input of construction process variables for scenario planning. The implementation functionally united operational workflows and financial data within the COINS CRM application, creating an end to end operational and financial system that supports project level reporting and company strategic planning. Business intelligence integration was configured to surface consolidated project metrics to management and the Strategic Business Manager, supporting assessment of market dynamics, risk and opportunity without relying on disconnected spreadsheets. Governance and process changes centered on using COINS CRM for month end financial review and for rapid scenario planning to inform upscaling or downscaling decisions. As stated by company leadership, COINS CRM empowered management to make informed business decisions by providing consolidated visibility into project financial status and related business drivers.
Construction and Real Estate 54 $98M United Kingdom COINS Global COINS CRM Construction CRM 2019 n/a
Construction and Real Estate 4200 $3.7B United Kingdom COINS Global COINS CRM Construction CRM 2021 n/a
Construction and Real Estate 150 $15M United Kingdom COINS Global COINS CRM Construction CRM 2017 n/a
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FAQ - APPS RUN THE WORLD COINS CRM Coverage

COINS CRM is a Construction CRM solution from COINS Global.

Companies worldwide use COINS CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Persimmon PLC, Enerveo, Mulberry Homes, Cameron Homes and A.C. Lloyd Homes are recorded users of COINS CRM for Construction CRM.

Companies using COINS CRM are most concentrated in Construction and Real Estate, with adoption spanning over 21 industries.

Companies using COINS CRM are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of COINS CRM across Americas, EMEA, and APAC.

Companies using COINS CRM range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of COINS CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified COINS CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Construction CRM.