360Digitmg Malaysia Technographics
360Digitmg Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 360Digitmg Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 560 360Digitmg Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 360Digitmg Malaysia has purchased the following applications: Collect.chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 360Digitmg Malaysia is running and its propensity to invest more and deepen its relationship with Collect.chat , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 360Digitmg Malaysia revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 360Digitmg Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
360Digitmg Malaysia Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Collect.chat | Legacy | Collect.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, 360Digitmg Malaysia deployed Collect.chat on their website to introduce a Chatbots and Conversational AI capability for client engagement and lead capture. Collect.chat is implemented as an embedded conversational widget providing scripted flows, conversational forms, and conditional response branching to qualify inbound inquiries. The implementation focuses on website contact and pre-sales qualification workflows that feed marketing and sales engagement processes.
Configuration and content governance are managed within Collect.chat, with marketing teams owning conversation scripts and iterative updates to question logic and routing rules. Operational scope is the corporate website audience in Malaysia, supporting functions in marketing, demand generation, and sales intake. The Collect.chat implementation emphasizes low code conversational orchestration consistent with Chatbots and Conversational AI deployments for professional services websites.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 360Digitmg Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 360Digitmg Malaysia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||