List of Collectly Billie AI Customers
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United States
Since 2010, our global team of researchers has been studying Collectly Billie AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Collectly Billie AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Collectly Billie AI for Chatbots and Conversational AI include: Pyramid Healthcare, a United States based Healthcare organisation with 2900 employees and revenues of $745.0 million, CleanSlate Centers LLC, a United States based Healthcare organisation with 2000 employees and revenues of $500.0 million, American Family Care, a United States based Healthcare organisation with 1500 employees and revenues of $450.0 million and many others.
Contact us if you need a completed and verified list of companies using Collectly Billie AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Collectly Billie AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Family Care | Healthcare | 1500 | $450M | United States | Collectly | Collectly Billie AI | Chatbots and Conversational AI | 2025 | n/a |
In 2025 American Family Care implemented Collectly Billie AI as a Chatbots and Conversational AI solution across its urgent-care network in the United States. The association with Collectly Billie AI is inferred from American Family Cares logo appearing on Collectlys Billie product page rather than from a direct AFC press release naming the product.
Collectly Billie AI is used to automate patient-billing and RCM interactions, implementing conversational workflows for billing inquiries, automated payment prompts, and natural language understanding to triage patient messages. The deployment emphasizes patient-billing automation and revenue cycle messaging capabilities, reducing the volume of staff-handled inquiries and accelerating patient payments as stated in the source context.
Operational coverage spans American Family Cares urgent-care network in the United States, affecting revenue cycle management and patient services functions at site and centralized billing levels. Governance is aligned to typical RCM conversational deployments, with conversational scripting and workflow orchestration configured to handle common billing scenarios and escalate to human agents when required.
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CleanSlate Centers LLC | Healthcare | 2000 | $500M | United States | Collectly | Collectly Billie AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, CleanSlate Centers LLC deployed Collectly Billie AI, a Chatbots and Conversational AI application, to automate post-service billing and mobile-first payment outreach across its U.S. addiction-treatment centers. The Collectly case study documents a Collectly revenue cycle management implementation at CleanSlate, with the deployment focusing on conversational payment engagement and patient-facing billing workflows.
Implementation of Collectly Billie AI centered on automated post-service billing outreach, mobile-first payment messaging, and conversational payment flows, leveraging two-way patient engagement and templated messaging to support accounts receivable workflows. Functional capabilities implemented included message orchestration, payment link delivery through mobile channels, conversational fallbacks to human agents, and reporting for billing and revenue cycle teams.
The deployment was operational across CleanSlate's U.S. treatment centers and impacted revenue cycle, billing, and patient financial engagement functions. Collectly Billie AI was integrated into existing revenue cycle workflows and billing operations to centralize patient communications and significantly reduce reliance on paper statements.
Governance involved centralized configuration of messaging templates and operational ownership by revenue cycle teams to standardize outreach and collections processes. Reported outcomes documented in the case study include a 650% ROI in the first calendar year and approximately an 80% reduction in paper statements.
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Pyramid Healthcare | Healthcare | 2900 | $745M | United States | Collectly | Collectly Billie AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Pyramid Healthcare implemented Collectly Billie AI as part of a broader Collectly patient-billing and revenue cycle management deployment across its behavioral-health locations in the United States. The deployment documented in Collectly’s customer case study centers on Collectly Billie AI, listed under the Chatbots and Conversational AI category, to introduce conversational automation into patient financial communications and collections workflows.
The implementation configured Collectly Billie AI to support automated patient outreach and conversational payment interactions, consistent with Chatbots and Conversational AI capabilities. Functional emphasis in the deployment included scripted voice and chat dialogs for billing inquiries, automated payment facilitation workflows, patient messaging templates, and staged enrollment of accounts into conversational outreach streams to reduce manual touchpoints.
Operational coverage spanned Pyramid Healthcare’s U.S. behavioral-health billing teams and patient financial services, with the Collectly platform operating across multiple clinic locations. Integrations were scoped to the Collectly revenue cycle management platform to coordinate account status, payment posting, and outreach cadence, while rollout sequencing focused on phased activation across sites and role-based training for billing and patient service staff.
Pyramid Healthcare reported a +75% increase in timely client and patient payments and reduced administrative burden following the Collectly RCM deployment, outcomes described in the case study. Use of Collectly Billie AI is inferred from the documented Collectly RCM implementation rather than from a separate Billie-specific announcement, and the implementation narrative positions Collectly Billie AI as the Chatbots and Conversational AI application driving automated patient-facing billing conversations.
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