List of Comm100 Live Chat Customers
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Since 2010, our global team of researchers has been studying Comm100 Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Comm100 Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Comm100 Live Chat for Chatbots and Conversational AI include: The Open University, a United Kingdom based Education organisation with 10582 employees and revenues of $698.0 million, Care UK, a United Kingdom based Healthcare organisation with 10691 employees and revenues of $530.0 million and many others.
Contact us if you need a completed and verified list of companies using Comm100 Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Comm100 Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Care UK | Healthcare | 10691 | $530M | United Kingdom | Comm100 Network Corporation | Comm100 Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Care UK deployed Comm100 Live Chat across its network of care homes. Comm100 Live Chat is a Chatbots and Conversational AI application implemented to handle inbound web chat interactions and to support resident engagement and family communications.
Technical deployment relies on a client-side web chat widget model, with the comm100 chatserver cookie required to run the chat window on all care homes, and session persistence indicated by the comm100_guid2 cookie. Functional capabilities implemented include live chat window presentation, session continuity through cookies, and real-time conversational handling consistent with Chatbots and Conversational AI workflows.
Operational scope is site level, covering all Care UK care homes and touching customer service and digital engagement functions rather than a single corporate portal. Governance emphasis centers on cookie management and session governance across UK sites, and rollout details indicate embedded chat windows on care home web pages as the primary delivery mechanism.
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The Open University | Education | 10582 | $698M | United Kingdom | Comm100 Network Corporation | Comm100 Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, The Open University implemented Comm100 Live Chat on its public website. The deployment positions Comm100 Live Chat within the Chatbots and Conversational AI category as the institution's web-facing conversational channel for student support, enquiries, and prospective student engagement. The implementation covers the primary university website, enabling real-time messaging between site visitors and centralized operator consoles for web-based assistance.
Configuration centered on the Comm100 Live Chat web widget, operator console setup, chat routing and queue management, canned responses, transcript capture, and standard reporting telemetry common to Chatbots and Conversational AI deployments. Integration scope is limited to embedding the Comm100 Live Chat client into site pages to enable session handoff from web contexts to live agents, with chat transcripts captured in the Comm100 environment. Governance focused on operator workflows and chat handling procedures to align web chat activity with the university's digital student support teams and existing service channels.
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Buyer Intent: Companies Evaluating Comm100 Live Chat
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