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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Commure Agents Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
HCA Healthcare Healthcare 226000 $70.6B United States Commure Commure Agents Intelligent Process Automation 2024 n/a In 2024, HCA Healthcare selected Commure and initiated deployment of Commure Agents as part of a broad ambient AI program across its hospitals and employed clinicians in the United States. The agreement established an enterprise co-development partnership to roll out an ambient AI platform intended to address clinician documentation burden and improve clinician workflow efficiency. Commure Agents was implemented within the Intelligent Process Automation category to deliver ambient capture, assisted clinical documentation generation, real-time suggestion and routine task automation capabilities. The implementation emphasized agent orchestration, natural language understanding, and configurable clinical templates to standardize documentation workflows and reduce manual entry across care settings. The deployment architecture focused on embedding Commure Agents alongside point-of-care clinician workflows and hospital clinical systems, operating across inpatient and outpatient settings within HCA facilities nationwide. The program design combined local encounter capture with centralized model and policy controls to manage updates, privacy safeguards, and clinical content governance. Rollout was organized as an enterprise program with co-development governance between HCA clinical leadership and Commure engineering teams, enabling phased site adoption and clinical workflow validation. The stated objectives of the Commure Agents implementation were to reduce documentation burden and improve clinician workflow efficiency across the United States.
Hughston Clinic Healthcare 10 $1M United States Commure Commure Agents Intelligent Process Automation 2025 n/a In 2025, Hughston Clinic will deploy Commure Agents within Commure's enterprise AI platform under the Intelligent Process Automation category. The announcement states the rollout was disclosed in November 2025 and targets the clinic's Southeastern U.S. orthopedic network to automate administrative and revenue-cycle functions. The implementation centers on Commure’s RCM capabilities, Ambient AI for documentation capture, and AI Agents configured to automate prior authorizations, patient check in and check out workflows, and follow up coordination. Commure Agents will be configured to orchestrate standard revenue-cycle workflows, surface documentation captured by Ambient AI into clinical records, and automate task routing across administrative workflows. The deployment explicitly integrates with Athenahealth, Medhost and SIS, enabling data exchange between Commure Agents and the clinic’s core clinical and revenue systems. Operational scope spans administrative and revenue-cycle departments across the Southeastern U.S. network, with the platform positioned to coordinate interactions between intake, billing, and clinical documentation systems. Governance and workflow changes will emphasize embedding intelligent Agents into authorization and intake processes and aligning RCM automation with existing operational roles. The vendor release specifies the program aims to improve documentation and revenue performance and to power intelligent Agents for administrative and revenue-cycle tasks.
Tenet Healthcare Healthcare 74480 $20.7B United States Commure Commure Agents Intelligent Process Automation 2024 n/a In 2024 Tenet Healthcare implemented Commure Agents as an Intelligent Process Automation solution to enable ambient documentation across Tenet Physician Resources. The engagement was announced in November 2024 and focused on launching ambient scribe capabilities across Tenet's national employed physician network to accelerate charting and reduce provider administrative workload. Commure Agents was deployed as part of Commure's integrated platform that combines revenue cycle management and ambient AI, with configurations oriented toward clinician-facing documentation workflows. Implemented functional capabilities include ambient scribe capture and automated clinical note generation, virtual agent driven workflow orchestration, and task automation in support of clinical documentation processes consistent with Intelligent Process Automation patterns. The implementation scope targeted the national employed physician network and linked ambient documentation to the broader RCM and clinical operations stack within Commure's platform. Rollout commenced in November 2024 as a phased deployment across sites, accompanied by governance controls and clinician change management to align workflows with the new automation. The explicit business functions impacted are clinical documentation and provider administrative workload, with stated objectives to improve charting speed and reduce provider administrative burden.
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