List of Coupa Contingent Workforce Customers
Sandton, 2031, CA,
United States
Since 2010, our global team of researchers has been studying Coupa Contingent Workforce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Coupa Contingent Workforce for Contingent Labor Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Coupa Contingent Workforce for Contingent Labor Management include: Discover Financial Services, a Capital One Company, a United States based Banking and Financial Services organisation with 21100 employees and revenues of $15.86 billion, Ally Financial, a United States based Banking and Financial Services organisation with 10700 employees and revenues of $8.20 billion and many others.
Contact us if you need a completed and verified list of companies using Coupa Contingent Workforce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Coupa Contingent Workforce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ally Financial | Banking and Financial Services | 10700 | $8.2B | United States | Coupa Software | Coupa Contingent Workforce | Contingent Labor Management | 2019 | n/a |
In 2019 Ally Financial implemented Coupa Contingent Workforce as part of its broader Coupa platform deployment to address Contingent Labor Management for the Supply Chain Purchasing Office and procurement-facing teams. Coupa Contingent Workforce was positioned to centralize contingent worker intake and operational workflows within the supply chain and procurement domain, with the implementation led by a Senior Analyst, Supply Chain Product Owner responsible for day to day platform operations and product backlog management.
The implementation included multiple Coupa modules, specifically Coupa Contingent Workforce, Coupa Core, Coupa Risk Assess, and Coupa Expense, configured to work together under a unified Coupa platform configuration. Standard Contingent Labor Management capabilities were operationalized, including vendor and supplier onboarding, worker lifecycle administration, statement of work orchestration, time and expense capture tied to contingent engagements, and compliance and risk monitoring workflows.
Operational coverage focused on the Supply Chain Purchasing Office and adjacent procurement teams, with the platform stewarded in a matrix environment that required collaboration between product ownership and I.T. leadership. Integrations and operational handoffs were centered on Coupa platform modules and ancillary supply chain solutions within the Coupa ecosystem, with workflow orchestration designed to align procurement approval paths and contingent labor governance.
Governance and process changes were formalized through a product ownership model, where the Senior Analyst maintained triage and facilitation of the product backlog, drove the product vision, and established best practices to implement efficiencies. Rollout and ongoing management emphasized backlog driven enhancements, cross functional coordination, and continuous configuration governance for the Coupa Contingent Workforce implementation.
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Discover Financial Services, a Capital One Company | Banking and Financial Services | 21100 | $15.9B | United States | Coupa Software | Coupa Contingent Workforce | Contingent Labor Management | 2015 | n/a |
In 2015 Discover Financial Services implemented Coupa Contingent Workforce to establish Contingent Labor Management capabilities supporting Procurement and Finance functions. The deployment centered on coupling VMS workflows with professional services operational tracking at Discover, with implementation activity coordinated from Riverwoods, IL and cross-functional engagement from procurement, finance, and vendor management teams.
Coupa Contingent Workforce was configured to support invoice tracking, volume rebate tracking, and historical headcount trending through operational dashboards. The team overhauled and defined a new project and SOW billing model and configured the Coupa Contingent Workforce system for updated billing requirements, while managing release regression testing and authoring change requests and process improvements based on business partner functional requirements.
Integration work included testing and monitoring integration performance and errors between Workday and Coupa Contingent Workforce, loading procurement data into Snowflake with SQL queries for the Tableau external labor model, and developing Tableau visualizations for invoice and integration performance. Intake and ticketing workflows were developed and tested to push new forms and procedures from SharePoint and ServiceNow into the VMS system, creating a traceable data flow between intake, VMS, and analytics layers.
Operational governance activities included ongoing release regression testing, formal change request reviews, and collaborative testing with business partners to implement new forms and SOW billing workflows. The implementation emphasized structured release governance, process ownership in procurement and professional services, and ad hoc reporting practices using Excel to support interim reporting needs.
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Buyer Intent: Companies Evaluating Coupa Contingent Workforce
- Amarislusa, a Portugal based Professional Services organization with 75 Employees
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