List of Crocusoft CRM Customers
Baku, 1010,
Azerbaijan
Since 2010, our global team of researchers has been studying Crocusoft CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Crocusoft CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Crocusoft CRM for CRM include: OBA Market Azerbaijan, a Azerbaijan based Retail organisation with 5800 employees and revenues of $400.0 million, Araz Supermarket Azerbaijan, a Azerbaijan based Retail organisation with 12000 employees and revenues of $300.0 million, Topaz Azerbaijan, a Azerbaijan based Leisure and Hospitality organisation with 100 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Crocusoft CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Crocusoft CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Araz Supermarket Azerbaijan | Retail | 12000 | $300M | Azerbaijan | Crocusoft | Crocusoft CRM | CRM | 2022 | n/a | In 2022, Araz Supermarket Azerbaijan implemented Crocusoft CRM. The deployment delivered a mobile-first retail loyalty and CRM implementation developed by Crocusoft, providing a branded mobile application and embedded loyalty functionality to manage customer loyalty cards and communicate payments, discounts, campaigns and product information across the retailer's store network in Azerbaijan. The Crocusoft CRM implementation centered on a loyalty/CRM module for loyalty card issuance and account management, customer notification workflows for payments and promotional campaigns, and product information distribution to mobile users. Configuration and automation emphasized mobile enrollment, customer profile capture and campaign orchestration capabilities consistent with CRM functional workflows, supporting marketing segmentation and targeted customer communications through the app. Operational scope covered Araz Supermarket stores across Azerbaijan and shifted core customer engagement interactions to the mobile channel, affecting marketing, customer engagement and store-level loyalty operations. Governance focused on managing the mobile loyalty module and campaign workflows, with Crocusoft presenting the project as a retail loyalty CRM mobile implementation that unified loyalty card management and customer communications. | |
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OBA Market Azerbaijan | Retail | 5800 | $400M | Azerbaijan | Crocusoft | Crocusoft CRM | CRM | 2021 | n/a | In 2021, OBA Market Azerbaijan implemented Crocusoft CRM to support retail loyalty and customer engagement across its Azerbaijan store network. The deployment positioned Crocusoft CRM as the primary platform for mobile customer interaction and an internal HR recruitment portal developed by Crocusoft. Crocusoft built OBA Market's mobile application and an HR recruitment portal, enabling customer-facing features such as digital receipts, 1% cashback and campaign notifications. The Crocusoft CRM implementation consolidates loyalty and campaign functionality in the mobile channel, supporting standard CRM workflows for customer identification, rewards accrual, and targeted notification delivery. Operational coverage focused on OBA Market's retail network in Azerbaijan, affecting business functions in marketing, loyalty program management, customer service and human resources for recruitment. The architecture centralizes customer engagement and loyalty orchestration in Crocusoft CRM while separating the HR recruitment portal as an internal hiring workflow, enabling unified campaign configuration and mobile delivery of loyalty and receipt workflows. | |
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Topaz Azerbaijan | Leisure and Hospitality | 100 | $25M | Azerbaijan | Crocusoft | Crocusoft CRM | CRM | 2023 | n/a | In 2023, Topaz Azerbaijan implemented Crocusoft CRM, a CRM deployed to manage agent, equipment, warehouse and outlet operations across its B2B and B2C channels. The Crocusoft CRM deployment targets field and outlet operations in Azerbaijan and centralizes customer and partner records for agents and retail outlets. The implementation delivered explicit modules for agent management, equipment and outlet management, warehouse tracking, call handling and call tracking, SMS messaging, and geolocation-based field visibility. Configuration emphasized operational workflows for order capture, visit logging, inventory movements and contact interaction records. The project was delivered by Crocusoft and was scoped to support sales, field operations, warehouse logistics and outlet management functions. Crocusoft CRM provides geolocation and call tracking to orchestrate field visits and SMS to support outbound and transactional communications. Governance focused on standardizing agent onboarding, visit scheduling, call routing and warehouse reconciliation processes to streamline field and outlet operations. Rollout and operational ownership were organized around field teams and outlet managers, consolidating interaction logs and inventory status into the Crocusoft CRM. |
Buyer Intent: Companies Evaluating Crocusoft CRM
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