List of CSS HD 2.0 Collections Customers
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United States
Since 2010, our global team of researchers has been studying CSS HD 2.0 Collections customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSS HD 2.0 Collections for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSS HD 2.0 Collections for Debt Collection and Recovery include: Santa Clara County United States, a United States based Government organisation with 23000 employees and revenues of $12.50 billion, Miami Dade County, a United States based Government organisation with 12000 employees and revenues of $9.00 billion, City of San Diego, a United States based Government organisation with 11598 employees and revenues of $3.46 billion and many others.
Contact us if you need a completed and verified list of companies using CSS HD 2.0 Collections, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CSS HD 2.0 Collections customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of San Diego | Government | 11598 | $3.5B | United States | CSS Impact | CSS HD 2.0 Collections | Debt Collection and Recovery | 2019 | n/a | In 2019, the City of San Diego selected CSS IMPACT HD 2.0 Collections as its NextGen debt collections platform to centralize municipal receivables and deliver a digital-first consumer engagement experience. The procurement targeted municipal finance operations in California and established a single-platform approach for receivables management across city departments. Deployment centered on CSS IMPACT HD 2.0 Collections core capabilities for Debt Collection and Recovery, emphasizing a centralized receivables ledger, consumer-facing digital engagement channels, and automated collection workflows to standardize case handling. Configuration work focused on workflow automation, case triage rules, and electronic notice and payment handling consistent with Debt Collection and Recovery functional patterns, enabling consumer self-service and staged collections processing. Go-live was estimated within a year of selection and rollout planning called for cross-department coordination between municipal finance and accounts receivable teams. The implementation was scoped to improve operational efficiency and citizen service through streamlined debt management and automation, positioning CSS IMPACT HD 2.0 Collections as the primary platform for the citys municipal collections activity. | |
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Miami Dade County | Government | 12000 | $9.0B | United States | CSS Impact | CSS HD 2.0 Collections | Debt Collection and Recovery | 2022 | n/a | In 2022, Miami Dade County selected CSS HD 2.0 Collections from CSS Impact as its Credit and Collections Management platform to modernize county receivables and improve payment and engagement channels. The project is focused on municipal finance in Florida and is categorized under Debt Collection and Recovery, positioning the county to centralize receivables operations across public finance functions. CSS HD 2.0 Collections was configured to deliver core Debt Collection and Recovery capabilities, including account and case management, automated collections workflows, payment processing and citizen engagement channels, with embedded reporting to track receivables and collection activity. Configuration emphasis was on automation of routine collection tasks and streamlined citizen payment experiences, using the full CSS HD 2.0 Collections application to unify credit and collections processes. The deployment scope targeted municipal finance, revenue and customer service operations across Miami Dade County, with a phased rollout and a go-live estimated in 2023. Implementation governance centered on standardizing collections workflows and updating payment and engagement processes to reduce manual handoffs and support countywide receivables management. | |
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Santa Clara County United States | Government | 23000 | $12.5B | United States | CSS Impact | CSS HD 2.0 Collections | Debt Collection and Recovery | 2020 | n/a | In 2020, Santa Clara County United States implemented CSS HD 2.0 Collections as its NextGen Tax Information Collections platform. The municipal finance deployment in California used the Debt Collection and Recovery application to centralize disparate systems and automate tax and collections workflows across county receivables operations. The implementation, delivered by vendor CSS Impact, configured core collections and receivables management modules and enabled AI driven consumer engagement capabilities within CSS HD 2.0 Collections. Functional capabilities included automated accounts receivable processing, workflow orchestration for tax collections, digital consumer engagement channels, and case and payment plan management consistent with Debt Collection and Recovery workflows. Operational coverage focused on county tax and collections business functions and consolidated receivables management into a single platform, supporting centralized governance and standardized collections processes. The project delivered consolidated receivables management and improved digital consumer engagement through CSS Impact collections functionality and AI engagement capabilities. |
Buyer Intent: Companies Evaluating CSS HD 2.0 Collections
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