List of D3Soft Flexi IT Customers
Ostrava, 70300,
Czech Republic
Since 2010, our global team of researchers has been studying D3Soft Flexi IT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased D3Soft Flexi IT for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using D3Soft Flexi IT for Utilities Customer Care and Billing include: Teplarny Brno, a Czech Republic based Utilities organisation with 308 employees and revenues of $141.0 million, Armex Energy, a Czech Republic based Utilities organisation with 67 employees and revenues of $7.0 million, CPI Energo Czech Republic, a Czech Republic based Utilities organisation with 40 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using D3Soft Flexi IT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Armex Energy | Utilities | 67 | $7M | Czech Republic | D3Soft | D3Soft Flexi IT | Utilities Customer Care and Billing | 2019 | n/a |
In 2019, Armex Energy implemented D3Soft Flexi IT to support customer and billing-related processes. The public GDPR disclosure for Armex Energy lists D3Soft as an IT service provider in the Czech Republic, indicating D3Soft Flexi IT is used to deliver Utilities Customer Care and Billing capabilities for the company.
The deployment for D3Soft Flexi IT at Armex Energy is consistent with core Utilities Customer Care and Billing functionality, and implementation likely centered on account management, invoice generation and billing runs, tariff and contract configuration, customer service CRM, and dunning workflows. The full application name D3Soft Flexi IT appears in public disclosures tied to customer and billing operations, which aligns the solution with customer lifecycle management and commercial billing processes.
Operational coverage appears to focus on Armex Energy’s customer service and billing teams in the Czech Republic, supporting commercial customer management and statutory data handling obligations. The GDPR disclosure establishes a contractual data processing relationship between Armex Energy and D3Soft, which implies governance controls around customer data processing and third party access for the deployed Utilities Customer Care and Billing solution.
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CPI Energo Czech Republic | Utilities | 40 | $7M | Czech Republic | D3Soft | D3Soft Flexi IT | Utilities Customer Care and Billing | 2019 | n/a |
In 2019 CPI Energo Czech Republic engaged D3Soft to implement D3Soft Flexi IT, a Utilities Customer Care and Billing application, to support invoicing and customer-management processes across its Czech operations. The engagement was announced in 2019 and described by the vendor as a FLEXI IT implementation focused on billing and customer portal capabilities.
The implementation concentrated on billing and customer portal modules, configuring invoicing workflows, account lifecycle management, and customer service interactions consistent with Utilities Customer Care and Billing functionality. D3Soft Flexi IT was configured to manage customer accounts, generate periodic invoices, and provide customer-facing self service through the portal.
Deployment scope was limited to CPI Energo Czech Republic operations and targeted finance and customer service functions rather than multi country rollouts. Governance activity centered on centralizing customer master data and standardizing billing processes to align operational workflows with the implemented application modules.
The project was sized for a 40 employee utility provider and focused on core billing and customer management capabilities rather than extended enterprise billing scenarios. CPI Energo Czech Republic implemented D3Soft Flexi IT to operationalize invoicing and customer management under the Utilities Customer Care and Billing category.
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Teplarny Brno | Utilities | 308 | $141M | Czech Republic | D3Soft | D3Soft Flexi IT | Utilities Customer Care and Billing | 2018 | n/a |
In 2018 Teplárny Brno purchased licenses for D3Soft Flexi IT and initiated deployment with vendor D3Soft in the Czech Republic. Public contract records document license orders in 2018 and subsequent implementation and support agreements that identify the application as D3Soft Flexi IT and classify it under Utilities Customer Care and Billing.
Contract titles and vendor references indicate the implementation focused on billing, a customer portal, and production-related modules, aligning with Utilities Customer Care and Billing functional scope. The deployment narrative signals configuration of billing workflows and customer self-service capabilities together with modules tied to production operations, using D3Soft Flexi IT as the primary system for customer care and invoicing processes.
Implementation and support contracts extended through 2019 to 2021, reflecting a phased rollout and post-implementation support model governed by formal supplier agreements. Operational coverage is centered on Teplárny Brno utility operations in the Czech Republic, primarily impacting customer service, billing, and production departments, with vendor-managed implementation and ongoing support documented in public procurement records.
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