List of DataBalk IRIS CRM Customers
Utrecht, 3526 KR,
Netherlands
Since 2010, our global team of researchers has been studying DataBalk IRIS CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DataBalk IRIS CRM for Real Estate CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DataBalk IRIS CRM for Real Estate CRM include: Woonzorg Nederland, a Netherlands based Non Profit organisation with 433 employees and revenues of $409.0 million, Woonbron, a Netherlands based Construction and Real Estate organisation with 500 employees and revenues of $150.0 million, Woonzorg Nederland, a Netherlands based Construction and Real Estate organisation with 450 employees and revenues of $140.0 million, Wonen Limburg, a Netherlands based Construction and Real Estate organisation with 250 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using DataBalk IRIS CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DataBalk IRIS CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Wonen Limburg | Construction and Real Estate | 250 | $80M | Netherlands | DataBalk | DataBalk IRIS CRM | Real Estate CRM | 2022 | n/a | In 2022, Wonen Limburg contracted DataBalk to deliver DataBalk IRIS CRM, with the agreement signed on 25 January 2022. The engagement covered deployment of DataBalk IRIS CRM as the primary Real Estate CRM for the housing association, with program-level planning documented against a go live estimated in 2023. The implementation of DataBalk IRIS CRM focused on standard Real Estate CRM capabilities, including tenant and lease administration, contact and case management, service request workflows, and contract lifecycle tracking. Configuration work emphasized operational workflows for property management and customer service, and the implementation approach anticipated both online and offline integration modes to support field operations and office-based teams. Integrations were explicit and central to the architecture, DataBalk IRIS CRM was integrated with Wonen Limburgs existing SAP ERP system, and Loxodon was engaged as a subcontractor to build SAP webservice connectors and datalake integrations. Project documents describe phased integration work, with initial connectors and data feeds implemented to synchronize master tenant and contract records between SAP ERP and the CRM, and a datalake layer provisioned to consolidate transactional and service event data for downstream reporting. Governance and rollout followed a phased program model, with project artifacts specifying staged cutovers for online connectivity and offline synchronization, integration testing cycles for the SAP webservices, and handover checkpoints for operations teams. The delivery model recorded subcontractor responsibilities for connector development and data pipeline construction, and the program scope covered property management, finance interfaces to SAP ERP, and customer service operations across Wonen Limburg. | |
 |
Woonbron | Construction and Real Estate | 500 | $150M | Netherlands | DataBalk | DataBalk IRIS CRM | Real Estate CRM | 2025 | n/a | In 2025, Woonbron chose DataBalk IRIS CRM to improve knowledge management and case resolution using Dynamics 365 Customer Service and generative AI. DataBalk IRIS CRM is being deployed as a Real Estate CRM to centralize tenant case handling, knowledge base services, and AI enabled customer service workflows. The implementation emphasizes knowledge and AI enabled Customer Service modules, combining DataBalk IRIS CRM capabilities with Dynamics 365 Customer Service for case management, knowledge articles, and AI assisted triage and response drafting. Configuration work inferred from the announcement includes knowledge base modeling, case routing automation, and templated resolution workflows to support tenant inquiries and service requests. Planned integrations focus on core housing processes, linking IRIS CRM records to tenancy records, maintenance work orders, and billing workflows, subject to confirmed integration scope. Operational coverage is expected to span tenant services, contact center operations, and maintenance coordination within Woonbron in the Netherlands, with a targeted go live in 2026 pending completion of the integration program. Governance and rollout are expected to concentrate on centralized knowledge governance, staged rollout of AI enabled customer service capabilities, and alignment of case resolution protocols across impacted business functions. DataBalk IRIS CRM will serve as the primary Real Estate CRM platform for these functions, with implementation sequencing driven by integration complexity and process standardization. | |
 |
Woonzorg Nederland | Construction and Real Estate | 450 | $140M | Netherlands | DataBalk | DataBalk IRIS CRM | Real Estate CRM | 2021 | n/a | In 2021, Woonzorg Nederland implemented DataBalk IRIS CRM, classified as Real Estate CRM. The SaaS agreement for DataBalk IRIS CRM was signed on November 11, 2021 and the selection was led by I&A Manager Peter de Regt after an extensive evaluation process. DataBalk IRIS CRM is completely based on Microsoft Dynamics 365 CRM and is provided as a standard solution from the Microsoft 365 Cloud. The implementation focuses on case oriented working and supports all relationship types relevant to Woonzorg Nederland, including tenants, business tenants, business relations and housing seekers, with 12+1 standardized customer processes that are initiated, followed, managed and monitored end to end. Woonzorg Nederland adopted a Best of Breed architecture segmented by domain Customer, Real Estate, Financial and Dossier, and selected Microsoft Azure Service Bus to form the central message backbone. The Azure Service Bus is set up and managed by partner WoConnect, and the integration layer references Dataverse and the Common Data Model enriched with VERA, enabling the organization to link other specialized solutions across domains. Governance and operating model were aligned to a customer journey structure, requiring omnichannel contact capture for telephone, email, chat and letter, and a single source of truth so customers and employees share the same information. Woonzorg Nederland positions DataBalk IRIS CRM to increase accessibility and service through online channels and to advance digital services based on sector standards and innovation. | |
 |
|
Non Profit | 433 | $409M | Netherlands | DataBalk | DataBalk IRIS CRM | Real Estate CRM | 2021 | n/a |
|
|
Buyer Intent: Companies Evaluating DataBalk IRIS CRM
- Waterwipes, a Netherlands based Government organization with 320 Employees
- Woonzorg Nederland, a Netherlands based Construction and Real Estate company with 450 Employees
- De Alliantie, a Netherlands based Construction and Real Estate organization with 1200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||