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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

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List of Diversified Utility Billing Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Centreville, AL Government 40 $3M United States Diversified Technology Diversified Utility Billing Utilities Customer Care and Billing 2019 n/a In 2019, City of Centreville, AL implemented Diversified Utility Billing. City of Centreville deployed Diversified Utility Billing for Utilities Customer Care and Billing to manage municipal customer accounts, statements, and online payment flows via the city's public website. The implementation uses Diversified Utility Billing through Diversified Technology's hosted billing portal that is accessible from the city's website, providing a customer-facing payment and account lookup interface. Functional capabilities implemented include customer account management, bill generation and invoicing, online payment processing, and a web-based self-service login, with operational ownership concentrated in municipal billing and finance staff responsible for utility customer care and collections workflows.
Town Of Winnsboro, LA Government 100 $8M United States Diversified Technology Diversified Utility Billing Utilities Customer Care and Billing 2019 n/a In 2019, Town Of Winnsboro, LA implemented Diversified Utility Billing to manage municipal accounts and customer payments. Town Of Winnsboro, LA's deployment places Diversified Utility Billing as the Utilities Customer Care and Billing application supporting municipal billing and customer service functions, and it is exposed to customers through the Diversified Billing System on the town website. The implementation centered on customer-facing billing and account management, leveraging Utilities Customer Care and Billing capabilities such as account creation and maintenance, bill generation and presentment, and online payment processing via the public portal. Operational coverage includes utility operations, finance, and customer service teams within the municipal government, with configuration aligned to municipal rate structures and billing cycles and governance focused on billing workflows, access controls, account adjustments, and payment reconciliation. The Diversified Utility Billing application is provisioned through the town website using the Diversified Billing System login flow to provide direct customer portal access and streamline municipal billing operations.
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