List of DocuSmart Customers
Melbourne, 3149, VIC,
Australia
Since 2010, our global team of researchers has been studying DocuSmart customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocuSmart for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocuSmart for Document Management include: Eagers Automotive, a Australia based Automotive organisation with 8000 employees and revenues of $11.19 billion, Peter Warren Renault, a Australia based Automotive organisation with 1730 employees and revenues of $2.07 billion, SML Frontier Automotive Sri Lanka, a Sri Lanka based Automotive organisation with 50 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using DocuSmart, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DocuSmart customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Eagers Automotive | Automotive | 8000 | $11.2B | Australia | Pentana Solutions | DocuSmart | Document Management | 2020 | n/a | In 2020, Eagers Automotive integrated DocuSmart, a Pentana Solutions application, into its Australian dealership network alongside its Pentana eraPower DMS footprint. DocuSmart addressed Document Management requirements for finance and aftersales business functions and the deployment coincided with the Openpay and Pentana integration announced in 2020 to enable buy now, pay later at the point of service. DocuSmart document management usage is reported as an add on from Pentana Solutions to manage invoices, service records and parts documentation across finance and aftersales. Implementation details infer core Document Management capabilities including document capture, indexing, secure storage, retrieval and workflow orchestration to associate documents with service orders and invoices. Integrations tied DocuSmart into the Pentana eraPower DMS environment and the Openpay payment flow, enabling document references to BNPL transactions at point of service. Operational coverage spanned the Australian dealership network and targeted service reception, parts and finance workflows, ensuring documents could be surfaced during transactional and aftersales processes. Governance and rollout were aligned with dealer network operations, using centralized retention policies, role based access controls and approval workflows to support compliance in finance and aftersales. The implementation narrative positions DocuSmart as a document management layer within the broader Pentana ecosystem, enabling tighter linkage between service documentation, invoicing and point of service payment flows. | |
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Peter Warren Renault | Automotive | 1730 | $2.1B | Australia | Pentana Solutions | DocuSmart | Document Management | 2023 | n/a | In 2023, Peter Warren Renault implemented DocuSmart for Document Management to digitize dealership paperwork across its Australian operations. The DocuSmart application was deployed as the Pentana document-management component, aligning with publicly documented use of Pentana eraPower DMS for dealership management, service and parts operations. Implementation concentrated on document capture, indexing and retention to convert service records, invoices and parts paperwork into searchable electronic assets. DocuSmart configurations emphasized metadata tagging, version control and access controls to link documents to service orders and finance records, reflecting core Document Management workflows for aftersales documentation and parts warranty files. DocuSmart operates alongside Pentana eraPower DMS to centralize document access for service, parts and finance teams across the Peter Warren Renault dealer network in Australia. Governance measures included role based access, document retention policies and revised routing of scanned service records and invoices into a centralized repository to streamline aftersales and finance processes and reduce manual paper handling. | |
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SML Frontier Automotive Sri Lanka | Automotive | 50 | $10M | Sri Lanka | Pentana Solutions | DocuSmart | Document Management | 2013 | n/a | In 2013, SML Frontier Automotive Sri Lanka announced selection of Pentana Solutions DocuSmart in the Document Management category to upgrade dealership systems for sales, service and parts operations. The announcement positioned DocuSmart as the central document platform for the Land Rover and Jaguar distributor operating in Sri Lanka. DocuSmart was implemented to manage service records, invoices and archival documentation, leveraging document capture, indexing, retention and retrieval workflows consistent with Document Management deployments. Functional capabilities inferred from the Pentana DMS adoption include structured storage of workshop job cards, searchable invoicing archives and controlled access to parts documentation to support service and aftersales processes. Operational scope focused on dealership workshop, aftersales and parts departments across the Sri Lanka region, standardizing document workflows across sales, service and parts operations. Governance and process changes emphasized a centralized repository, document lifecycle controls and standardized retrieval procedures to improve workshop coordination and aftersales workflows, which were stated objectives of the implementation. |
Buyer Intent: Companies Evaluating DocuSmart
- Macquarie Group, a Australia based Banking and Financial Services organization with 21270 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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