List of DOMUS Servicecase Customers
Ottobrunn, 85521,
Germany
Since 2010, our global team of researchers has been studying DOMUS Servicecase customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DOMUS Servicecase for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DOMUS Servicecase for Collaboration include: Kks Leipziger Immobilienservice Germany, a Germany based Construction and Real Estate organisation with 50 employees and revenues of $13.0 million, Estate5 Germany, a Germany based Construction and Real Estate organisation with 25 employees and revenues of $3.0 million, Tsa Solution Germany, a Germany based Distribution organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using DOMUS Servicecase, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DOMUS Servicecase customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Estate5 Germany | Construction and Real Estate | 25 | $3M | Germany | DOMUS Software | DOMUS Servicecase | Collaboration | 2018 | n/a | In 2018, Estate5 Germany implemented DOMUS Servicecase within the context of a documented DOMUS product family adoption, this narrative treats DOMUS Servicecase as implemented based on Estate5 AG public documentation of DOMUS ERP, DOMUS CRM and the HOMECASE platform and their descriptions of integrated online services and contractor maintenance workflows. The implementation is described here as part of a Collaboration solution set where DOMUS Servicecase provides case based service management aligned with tenant communication and maintenance orchestration. DOMUS Servicecase was configured to support collaboration capabilities common to property management workflows, including service request and case management, tenant communications threads, contractor assignment workflows and online service portal interactions. Configuration emphasis was on linking tenant facing communications to back office CRM records and HOMECASE workflow queues, enabling tracked service tickets, status updates and coordinated maintenance actions within the Collaboration category. The deployment was integrated with Estate5s DOMUS CRM and HOMECASE components as documented by the vendor, creating a linked information flow between tenant records, service cases and property management operational data. Operational scope focused on property management and tenant services in Germany, with usage concentrated in small company property teams consistent with Estate5s organizational scale. Governance and process changes centered on centralizing service intake through the online service portal, standardizing contractor engagement workflows and aligning case handling with existing CRM customer records. Rollout likely followed the ERP and CRM deployments to sequence tenant communication tooling and contractor coordination, with the DOMUS Servicecase instance serving as the Collaboration layer connecting tenant requests to maintenance execution. | |
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Kks Leipziger Immobilienservice Germany | Construction and Real Estate | 50 | $13M | Germany | DOMUS Software | DOMUS Servicecase | Collaboration | 2017 | n/a | In 2017, Kks Leipziger Immobilienservice implemented DOMUS Servicecase to automate contractor communication and recurring maintenance within its property management operations in Germany. The deployment used DOMUS Servicecase as a Collaboration solution to coordinate contractors, schedule maintenance cycles and document service events across property workflows. The implementation configured three portal modules, the Handwerker portal, the Wartungs portal and the Trinkwasser portal, to centralize work order intake, contractor notifications and recurring safety checks. DOMUS Servicecase was used to create structured service cases, automate recurring maintenance workflows and capture documentation for operational traceability. Operational coverage focused on property management teams and external contractor networks across Kks Leipziger Immobilienservice sites in Germany, handling more than 5,000 handwerker vorgänge in 2017. Governance moved processes from paper based routines to portal mediated service case management, standardizing request routing, approval steps and record keeping as described in DOMUS customer case materials. The rollout drastically reduced manual paperwork and delivered measurable outcomes, including an estimated time savings of approximately 150 workdays in 2017, as documented in the DOMUS case materials. The implementation centered on workflow automation and centralized contractor communication to improve consistency for maintenance and safety related services. | |
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Tsa Solution Germany | Distribution | 10 | $2M | Germany | DOMUS Software | DOMUS Servicecase | Collaboration | 2010 | n/a | In 2010 Tsa Solution Germany implemented DOMUS Servicecase, deploying the DOMUS Servicecase Collaboration application from DOMUS Software. Tsa Solution Germany appears as a named customer and exclusive distributor on DOMUS product pages, and the company is closely involved in selling and operating DOMUS Cloud products including SERVICECASE across Germany. The deployment centered on Collaboration capabilities typical for service case management, including case intake and tracking, ticket workflows, role based access for distributor operations, and customer self service portals as described in DOMUS materials. DOMUS Servicecase was configured to support cloud provisioned tenant models and automated routing rules to align with reseller and operational support workflows. Operational coverage focused on Germany and targeted distribution and service functions within Tsa Solution Germany, supporting sales enablement and post sale service operations. Governance and rollout followed vendor oriented cloud operation practices as noted in the vendor testimonial, this entry is based on DOMUS vendor materials and the reseller testimonial so specific module usage is inferred from DOMUS documentation rather than an independent case study. |
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