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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Dotcom-Monitor APM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
LuckyVitamin Retail 60 $5M United States Dotcom-Monitor Dotcom-Monitor APM Application Performance Management 2019 n/a In 2019, LuckyVitamin implemented Dotcom-Monitor APM to monitor global e-commerce checkout and site performance across its online storefront. The deployment used synthetic monitoring, site performance tracking and load testing capabilities of Dotcom-Monitor APM, and as an Application Performance Management solution it relied on synthetic transactions and real-time alerts to surface checkout bottlenecks and site degradations. Operational coverage spanned checkout and customer-facing pages across 50+ countries, focused on protecting revenue and customer experience and enabling capacity planning for 3 to 4 times peak promotional traffic. The deployment operationalized real-time alerts and load testing, which reduced triage effort and saved hundreds of development and support hours, and Dotcom-Monitor APM was instrumented for site-level performance telemetry and scripted synthetic transactions to underpin monitoring, alerting and promotional readiness planning.
Malcolm Group Manufacturing 75 $10M United States Dotcom-Monitor Dotcom-Monitor APM Application Performance Management 2019 n/a In 2019 Malcolm Group deployed Dotcom-Monitor APM as part of an Application Performance Management initiative to protect order processing and payment workflows across its suite of e-commerce sites. The deployment focused on synthetic transaction coverage for customer checkout and backend batch jobs to maintain revenue-critical flows. Malcolm Group used the Dotcom-Monitor APM EveryStep Web Recorder to emulate full checkout flows and backend batch processes, creating multi-step scripts that executed on a repeat schedule. Scripts ran every 15 minutes for transactional checkout monitoring and every three hours for batch job verification, enabling transaction-level validation of order processing and payment workflows. The implementation provided operational visibility across the e-commerce estate, surfacing precise failure points within multi-step transactions so technical and operations teams could triage failures to specific steps in the checkout or batch sequence. Dotcom-Monitor APM served as the synthetic monitoring layer within the Application Performance Management posture, capturing workflow-level failures rather than only endpoint availability. Governance and incident response workflows were aligned to the synthetic cadence, so alerts from Dotcom-Monitor APM fed into Malcolm Group troubleshooting and remediation processes to reduce incident resolution time. The solution explicitly improved operational visibility to protect revenue by identifying where transactions failed and enabling targeted response to payment and order processing interruptions.
Wynward Insurance Group Insurance 300 $100M Canada Dotcom-Monitor Dotcom-Monitor APM Application Performance Management 2010 n/a In 2010, Wynward Insurance Group deployed Dotcom-Monitor APM to provide Application Performance Management for website and email availability monitoring. The deployment focused on active DNS resolution checks and traceroute probes, with monitoring configured to observe service endpoints serving Canadian customers and partners. Dotcom-Monitor APM was configured to run DNS resolution checks and network trace-routes, using a Calgary probe as a key vantage point for isolation of routing and DNS anomalies. The implementation captured diagnostic traceroutes and DNS failure signatures, enabling technical teams to document path level failures and escalate actionable network evidence. Operational coverage targeted Wynward Insurance Group website availability and email server reachability for Canadian customers and partners, producing incident evidence that compelled the DNS provider to acknowledge and remediate an upstream network problem. The outcome documented in the implementation records shows restored reliable access for customers following remediation, illustrating an Application Performance Management use case that linked probe level diagnostics to external vendor remediation.
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