List of Ebsta Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Ebsta customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ebsta for Sales Automation, Sales Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ebsta for Sales Automation, Sales Engagement include: Informa, a United Kingdom based Professional Services organisation with 11000 employees and revenues of $2.90 billion, Copado, a United States based Professional Services organisation with 700 employees and revenues of $170.0 million, LeanData, a United States based Professional Services organisation with 300 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Ebsta, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ebsta customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Copado | Professional Services | 700 | $170M | United States | Ebsta | Ebsta | Sales Automation,Sales Engagement | 2021 | n/a | In 2021, Copado implemented Ebsta Revenue Intelligence to track sales engagement and prioritize pipeline. The deployment used Ebsta Revenue Intelligence in Sales Automation,Sales Engagement to instrument CRM and go-to-market sales processes through a Salesforce integration, aligning the application with Copado’s commercial sales function. The implementation focused on relationship scoring and activity capture as core functional capabilities, enabling automated engagement logging, contact relationship analytics, and pipeline prioritization workflows. Configuration emphasized sales engagement telemetry and relationship health indicators to support forecasting inputs and opportunity qualification. Operational coverage targeted Copado’s go-to-market organisation and CRM-driven sales processes, with Ebsta integrated directly into Salesforce to capture activity data and surface at-risk opportunities. Business functions impacted included sales operations, account management, and revenue forecasting, with data from activity capture feeding into pipeline review workflows. Ebsta reports were used to prioritize pipeline and identify risk, and Ebsta reported a 24% increase in revenue alongside identifying 61% of opportunities at risk. The outcome narrative highlights improved forecasting visibility and win rate focus driven by relationship scoring and activity-based signals captured by Ebsta Revenue Intelligence. | |
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Informa | Professional Services | 11000 | $2.9B | United Kingdom | Ebsta | Ebsta | Sales Automation,Sales Engagement | 2022 | n/a | In 2022, Informa deployed Ebsta Relationship Intelligence across sales and client services in the United Kingdom to retain conversation context within Salesforce and to support CRM and sales enablement objectives. The deployment was scoped to address Sales Automation,Sales Engagement use cases by embedding relationship intelligence into day to day account management workflows. Ebsta Relationship Intelligence was configured to surface relationship maps and to compute engagement scoring, preserving email and meeting context inside Salesforce records. Those modules were used to identify at risk accounts and to accelerate deal progression by making contact health and engagement signals directly visible to sellers and client services staff. The implementation integrated Ebsta directly with Salesforce to centralize conversation context and engagement indicators in the CRM, supporting sales pipeline prioritization across Informas UK sales and client services teams. Rollout emphasized CRM adoption and sales enablement, using relationship maps and engagement scores to refocus account prioritization and seller activity. Ebsta reported that the Ebsta deployment supported a 73% revenue increase and a threefold improvement in Salesforce adoption, outcomes that were tied to the Relationship Intelligence configuration and the focus on CRM centric sales workflows. | |
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LeanData | Professional Services | 300 | $35M | United States | Ebsta | Ebsta | Sales Automation,Sales Engagement | 2022 | n/a | In 2022, LeanData implemented Ebsta Standard to automatically capture and sync contact and activity data into Salesforce. The Ebsta deployment targeted Sales Automation,Sales Engagement use cases to improve CRM completeness and to provide sales coaching signals for frontline managers. The implementation used Ebsta’s contact-sync and activity capture capabilities together with relationship scoring to surface engagement signals directly in Salesforce. Ebsta Standard was configured to capture missing contacts and align activity data with opportunity and account records, supporting more consistent pipeline reviews and sales coaching workflows. The work focused on CRM and sales operations in the United States and integrated directly with Salesforce as the system of record. Operational coverage included sales operations and sales management functions where relationship scoring and contact sync features were used to prioritize outreach and enrich pipeline conversations. Governance changes centered on centralizing contact capture and standardizing data flows into Salesforce to reduce manual CRM administration. Ebsta captured 12,420 missing contacts and saved an estimated 2,600 admin hours, and the deployment surfaced engagement metrics used to improve pipeline reviews and sales coaching. |
Buyer Intent: Companies Evaluating Ebsta
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