List of eDAS RPA Customers
Thane, 400607,
India
Since 2010, our global team of researchers has been studying eDAS RPA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eDAS RPA for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eDAS RPA for Robotic Process Automation include: Upstox, a India based Banking and Financial Services organisation with 800 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using eDAS RPA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eDAS RPA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Upstox | Banking and Financial Services | 800 | $120M | India | eDAS | eDAS RPA | Robotic Process Automation | 2023 | n/a | In 2023 Upstox implemented eDAS RPA to automate customer service workflows and instrument contact center operations. The deployment used eDAS RPA in the Robotic Process Automation category and integrated the vendor's VAANI contact center platform to unify voice and chat channels while centralizing CRM interactions. The implementation focused on CRM and customer service automation, configuring VAANI capabilities for CRM workflow automation, conversational voice handling, chat routing, and agent-facing dashboards. eDAS RPA was applied to orchestrate routine support tasks and to provide real time visibility into agent activity through consolidated dashboards and interaction logs. Operational scope covered Upstox customer service and CRM teams in the India region, with rollout oriented around contact center agent workflows and support functions. Governance emphasized dashboard driven monitoring and process orchestration to standardize response handling, and the engagement reported faster response times and lower support costs as outcomes. |
Buyer Intent: Companies Evaluating eDAS RPA
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