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List of eDAS VAANI Customers

Eureka Digitisation & Automation Services
Location
5th Floor, High Street Corporate Centre, Kapurbavadi Junction,,
Thane, 400607,
India
Website
https://www.edas.tech/
Phone
91 720889 5600
Artw industry
Professional Services
Employee
50
Revenue
$5M

Since 2010, our global team of researchers has been studying eDAS VAANI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased eDAS VAANI for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using eDAS VAANI for Call Center include: Upstox, a India based Banking and Financial Services organisation with 800 employees and revenues of $120.0 million and many others.

Contact us if you need a completed and verified list of companies using eDAS VAANI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The eDAS VAANI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Upstox Banking and Financial Services 800 $120M India eDAS eDAS VAANI Call Center 2023 n/a In 2023, Upstox deployed eDAS VAANI as an omnichannel dialer for its customer service operations in India. The deployment expanded the company Call Center capabilities to unify voice, chat and self-care channels and to centralize frontline support workflows. eDAS VAANI was configured to provide omnichannel routing and dialer functionality, consolidating voice call handling, chat routing and self-care workflows alongside agent performance dashboards. The implementation emphasized real time performance visibility and agent desktop consolidation to support both work from home and office environments. Operational coverage focused on customer service and support functions across India, with rollouts into hybrid WFH and office setups. Governance standardized agent dashboards and unified queue management to align workflows and measurement, and vendor testimonial reports faster, frictionless support and improved agent productivity in both WFH and office environments.
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Buyer Intent: Companies Evaluating eDAS VAANI

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating eDAS VAANI. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating eDAS VAANI for Call Center include:

  1. Lemon Tree Hotels, a India based Leisure and Hospitality organization with 711 Employees

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