List of Efficy CRM Customers
Kraainem, 1950,
Belgium
Since 2010, our global team of researchers has been studying Efficy CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Efficy CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Efficy CRM for CRM include: Belfius Bank, a Belgium based Insurance organisation with 6936 employees and revenues of $3.20 billion, Le Forem, a Belgium based Government organisation with 2300 employees and revenues of $700.0 million, Brussels Agency for Business Support, a Belgium based Government organisation with 80 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Efficy CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Efficy CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Belfius Bank | Insurance | 6936 | $3.2B | Belgium | Efficy | Efficy CRM | CRM | 2015 | n/a |
In 2015, Belfius Bank implemented Efficy CRM to maximise activity across its agency network and on the web, a deployment that was maintained for more than three years. Belfius Bank selected Efficy CRM in the CRM category to centralize customer data and support multichannel customer engagement across branch and digital touchpoints.
The implementation emphasized standard CRM functional capabilities consistent with the CRM category, including contact and client profile consolidation, opportunity and pipeline management, case management for client inquiries, campaign management for web and branch marketing, and reporting and dashboarding for operational oversight. Efficy CRM was configured to support workflow automation for lead handling and customer follow up, and to provide a unified customer 360 view to sales and service teams.
Operational scope targeted agency operations and web channels, impacting retail banking sales, branch relationship management, and customer service functions across Belfius Bank in Belgium. Governance centered on centralized CRM process rules and standardized engagement workflows to align branch staff and digital channel agents, with a phased rollout approach across agency locations and web operations consistent with enterprise CRM rollouts.
|
 |
Brussels Agency for Business Support | Government | 80 | $5M | Belgium | Efficy | Efficy CRM | CRM | 2017 | n/a |
In 2017, Brussels Agency for Business Support implemented Efficy CRM, a CRM application to centralize stakeholder and client engagement for an 80-employee public agency. Efficy CRM provided a single repository for contact and account records, outreach activities, and program intake workflows to support business support and stakeholder engagement functions.
Configuration work for Efficy CRM concentrated on contact and account management, activity and task tracking, opportunity pipeline and case management, and configurable dashboards for program teams. The deployment used role based access, custom fields and workflow rules to align CRM processes with municipal program intake and grant administration needs.
Operational coverage focused on front office business support, investor relations and program administration across hub.brussels, with the CRM serving as the primary record of outreach and service delivery. Typical integration patterns consistent with the CRM category include email and calendar synchronization, document management connectors and standardized reporting feeds to agency data stores and management dashboards.
The next evolution for Efficy CRM at hub.brussels will likely emphasize deeper workflow automation and embedded case and grant management capabilities, expanded analytics and customer 360 profiles, and tighter integration with marketing automation and self service engagement channels. Advancing the platform will also require strengthened data governance, staged rollout of new modules and role based process orchestration to preserve operational continuity while extending CRM driven service delivery.
|
 |
Le Forem | Government | 2300 | $700M | Belgium | Efficy | Efficy CRM | CRM | 2016 | n/a |
In 2016, Le Forem implemented Efficy CRM to manage its activity. Efficy CRM serves as Le Forem's CRM, centralizing contact records, activity tracking, and case handling to support client and beneficiary interactions across the organization.
The deployment emphasized CRM functional modules including contact and account management, activity and case management, and workflow-driven process orchestration to standardize service delivery. Configuration focused on operational governance and cross-departmental workflows, enabling consistent case governance, activity logging, and consolidated operational reporting using Efficy CRM.
|
Buyer Intent: Companies Evaluating Efficy CRM
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||